Hospital 15 at the avant-garde reference phone. Paid services

Today we will be interested in the hospital on Avangardnaya. This medical institution is of interest to many residents of St. Petersburg. After all, it offers a lot of services to the population. Or rather, children. Issues related to children's health are generally of great concern to parents. If you need help, it is important to understand that it is in this hospital that they will provide fast and high-quality service. What opinion do parents have about the hospital on Avangardnaya? The most important points will be brought to our attention. And in general, all useful information about this institution will be affected. It is important to study every nuance, every component of a medical institution, before entrusting it with the life and health of your own child. So what gets the most attention?

Location

The first step is to find out where our current hospital is located. Location plays an important role for some citizens. The easier it is to get to the institution, the better. By the way, we are talking about the Children's City Hospital No. 1.

This institution is located at the address: Avangardnaya, house 14. A rather old, but large building. The hospital itself has been operating in the city since 1977.

To be honest, this is not the only address of the clinic. After all, we are not just dealing with a hospital. She also has a clinic. Of course, the Avangardnaya hospital also has several departments. One of them is located at a different address, albeit near the central "office". To be more precise, at Avangardnaya, 4. It is called hospital No. 15 (or the blood transfusion department). This kind of separation does not please visitors too much. But the advantage is that the blood transfusion station is very close to the central children's hospital. So, there will be no special problems with the service.

Help finding

Are you interested in Avangardnaya, 4 (hospital 15)? How to get to this medical center? There are several options for solving the problem here. The thing is that it is possible to use a bus or a fixed-route taxi. Trolleybuses also run on this route. So, this transport should not be overlooked. By the way, it doesn't matter where exactly you want to go - the children's city hospital 1 (main department) is located near the blood transfusion station. Therefore, you can get to 15 and 1 in the same way.

Fortunately, access to a medical facility is usually not a problem. You can get to your destination from the Prospekt Veteranov metro station by trolleybuses No. 37 and No. 20. But there is only one bus to our medical institution - at number 130. But this is not particularly problematic, since there are more than enough minibuses in this regard .

Prefer to travel by taxi? Then the hospital on Avangardnaya offers to use cars numbered 130, 20, 195, 246, 197, 165. As you can see, there is nothing complicated. Getting to our current medical centers is not so difficult. This makes parents very happy. Especially those who prefer to use public transport to get around the city quickly.

Contacts

A huge role is played by such a moment as contacts with one or another medical institution. Sometimes they are exactly what visitors need. For example, to clarify some information or get advice at the registry.

We are interested in the hospital on Avangardnaya. This institution has a telephone, even several. It all depends on which branch you are going to call. You can go to the blood transfusion station, and to the clinic at the hospital, and to the inpatient department. By the way, in the latter it is allowed to call around the clock.

What numbers can be used? 1 on Avangardnaya Street in St. Petersburg offers a combination: 812 417 21 21 to call the clinic reception. You can call daily from 8 am to 8 pm. Except weekends. On Saturdays and Sundays, you can get through here only from 9:00 to 16:00.

But in the emergency department of the hospital, as was said, you have every right to call not just every day, but at any time, around the clock. To do this, you need a phone: 812 735 44 44.

But if you are interested in Avangardnaya, you will have to call the number: 812 736 00 11. You can get through to the department only during its opening hours. More precisely, from Monday to Friday from 9:00 to 19:00. The blood transfusion station is closed on Saturday and Sunday. This upsets many parents. Fortunately, the services of this branch are not so often necessary to use. Therefore, this disadvantage does not play a significant role.

Branches

The "avant-garde" hospital of the department has a variety of departments. They are also of interest to many parents - it is important to know what kind of assistance this or that medical institution can provide. In our case, the range of possibilities is almost unlimited.

There are here all the departments that only take place in the most ordinary hospital. For example: burn, outpatient, department with a swimming pool, surgical, intensive care, pediatric, and so on. You can go on for a very long time.

In addition, a distinctive feature is that, as already mentioned, the blood transfusion department is located separately. This is hospital 15 on Avangardnaya. Not everyone is happy that this institution is not located at the clinic. But among the pluses there is a close location to the main department of the hospital.

Doctors

A huge role in any medical institution is played by the staff who work there. And when it comes to the life and health of children, this item becomes almost the most important. It's no secret that often in hospitals, the outcome of the service, tests, procedures and operations depends on the actions of the staff.

What does the Children's City Hospital No. 1 on Avangardnaya offer? The doctors here are different. And in terms of qualifications, work experience, and education. But, as noted by many, people with higher education (medical), honored doctors, as well as those with a long "internship" in the field of medicine, mainly work within the walls of this institution. It is almost impossible to meet new and inexperienced personnel, as well as interns in the hospital. Neither in the outpatient department, nor in the hospital. This gives visitors some confidence that they will receive only quality service.

The chief doctor of this medical institution is an honored doctor of Russia. He is also a Doctor of Medical Sciences and Head of the Department of Pediatric Surgery at Pavlov State Medical University. Such information is indicated on the official website of the hospital. Unfortunately, it is impossible to find details about doctors here. Only phone numbers and positions. Because of this phenomenon, parents are often dissatisfied. You always want to know who works in a medical institution. With modern technology, providing information about employees is quite common. And without clarifying information about doctors, you have to constantly ask other parents for feedback on a particular frame. Sometimes this process takes too long. However, this shortcoming does not indicate terrible service. It is clearly not worth refusing to visit the institution because of this.

Various possibilities

What else is worth paying attention to? Located at Avangardnaya, 14, the children's hospital offers a huge range of services. This can be understood already by the number of departments in a medical institution alone. Among the advantages, several features in this area stand out. The first point is the provision of free medical care. To do this, the child must have a policy and also SNILS. Here, both in the hospital and in the outpatient department, every child has the right to receive the care he is entitled to by law. No one has the right to demand money from you for help.

The second point is that 1 city hospital on Avangardnaya offers its visitors not only free services. Some services may be chargeable. No one has the right to force you to them, parents themselves must choose what kind of assistance they receive. In principle, the range of paid and free opportunities of the institution is the same. It's just that when paying you, as in most clinics, they promise you a quick and high-quality examination, as well as good treatment without delay and disputes. Just what many need!

Food

What else can the children's hospital No. 1 of St. Petersburg, located at Avangardnaya, 14, offer? Food plays an important role in the hospital. True, this topic worries only those parents whose children can stay for treatment in a hospital or any particular department. A growing child needs to eat, but if the feeding is poor, it is highly likely that the baby will simply starve. After all, although it is not forbidden to transfer your own products from home to the hospital, not everything is allowed. Only a certain list, which is too small to enrich the body with everything you need.

Unfortunately, the vast majority of parents point out that the hospital on Avangardnaya (children's) does not pamper its patients with culinary delights. They feed here, according to both children and their legal representatives, most often not very much. Yes, you can eat, but without pleasure. There are more or less tasty dishes, but they are extremely few.

A similar picture is most often observed in free patients. With "payers" stand on ceremony more, but the level of food still remains low. Parents recommend: if your child is sent to the Children's Hospital No. 1, give him food with you. Especially if the baby is not used to hospital food, and is also too picky about what is offered to him for lunch. Only those whose children sweep everything in a row have no complaints in the field of nutrition. But there are very few such people.

junior staff

An important point emphasized by parents is the junior staff of the institution. Vanguard, 14 (children's hospital) is not very famous in this area. Especially when it comes to serving freebies.

The whole problem lies in the fact that the junior medical staff is not distinguished by conscientiousness and politeness. Parents point out that they have no particular complaints about most doctors, but they have plenty about nurses. Rude, rude, disrespectful to children. Most of the junior staff performs their duties without any interest, carelessly. This, of course, significantly affects the quality of treatment.

True, if you paid for the service, you can at least hope for an attentive attitude towards your child. Although not always, even the paid basis of treatment at the Children's Hospital No. 1 does not give any guarantees that you will not be rude and will do the job as they should.

Making an appointment with doctors

The "avant-garde" children's hospital (polyclinic too) does not have a very good reputation among parents due to some negative points. In fact, they are extremely important. For example, in recent years, more and more dissatisfaction on the part of visitors in the matter of making appointments with doctors has been growing.

Why is it so? The thing is that there are 2 schedules in a medical institution - paid and free appointments. As a "free" sign up for a procedure or a simple consultation is extremely difficult. Parents point out that you actually only have a chance to sign up for one day a month. Just keep in mind that there are few coupons for admission, you will have to hurry. It is not difficult to guess: a free entry is snapped up instantly, it is not enough for all visitors. You have to either wait or sign up for a paid appointment.

Parents grumble, suggesting that this phenomenon was invented by the hospital management in order to extract more money and their patients. After all, forced paid receptions are a good way to earn extra money. Unfortunately, no customer complaints about the hospital are valid. Because of this, you will either have to wait for a miracle to get a free appointment, or pay for an examination. A little extortion, but legally. This is how parents characterize an appointment with doctors.

Another drawback is that it is simply impossible to get through to the registry. A similar situation occurs in most municipal medical institutions. Therefore, it does not surprise patients and their parents too much. Although, if you try, you can really get through to the registry and even get all the information you need there. Although, as practice shows, it is better to contact this organization on your own. Phone calls are often ignored.

And there are well-founded reasons for that. The hospital on Avangardnaya (or rather, its outpatient department) has a huge flow of visitors. Everyone needs to be served. There simply isn't enough time for this. After all, the number of working personnel in the institution is limited. And, to be honest, the employees of the hospital registry do not work too fast, they do not seek to increase the speed of their work. As in most cases, if you rush the staff, in response there is a chance to hear rudeness and rudeness. Ignoring calls can be even with full unloading (which is rare). All this is due to the neglect of the staff to their duties. Parents often point out that only a few are truly interested in their work. The rest "do nothing, ventilate, cool off."

General impressions

The hospital at Vanguard earns mixed reviews from patients. Now you can find absolutely opposite opinions about this medical institution. You should not be surprised - a lot depends on the doctors and the department in which the child stayed. Therefore, it is impossible to say exactly how conscientious the organization is before us.

Most often, you can see short, but positive reviews. Something like: "I liked it, great hospital!" Often such posts on the Internet do not inspire confidence. They do not reflect important information for potential visitors. As practice shows, the vast majority of such reviews are a hoax. Purchased opinions of ordinary users who do not even visit the selected medical facility. This is a common way to get attention. Although truthful positive reviews (even short ones) also take place. Basically, there are no complaints directly to the doctors. But the attendants and junior medical staff at the children's hospital, according to the parents of patients, are not the best. It often becomes the subject of discussion.

And precisely because of this, among the detailed and well-founded reviews, there is a negative towards the organization. It is noted that in some departments, even doctors treat children in bad faith. For example, in intensive care. There are posts talking about the negative consequences of visiting this hospital. Sometimes there are even reviews telling how children suffered from complications after treatment due to the neglectful and inattentive attitude of doctors and nurses. Rare occurrences, but they still occur.

Of course, the constant problems with free appointments, the inability to get through to the reception desk are often emphasized. If we are talking specifically about the clinic, then the live queue here is endless. Have you made an appointment for a specific time? There is no guarantee that you will be accepted! You will have to wait several hours in a live queue. A similar practice exists when visiting any doctors in the outpatient department.

Parents very often do not hesitate in their expressions, leaving feedback about our current medical institution - the hospital on Avangardnaya. There are no complaints except for the blood transfusion station. And then - it is constantly emphasized that she works too little.

The last downside is maintenance. To be honest, the hospital on Avangardnaya has been operating for a long time. And it hasn't been renovated in a long time. This phenomenon repels many parents, and children even more so! It is not very pleasant to be in this medical institution. This moment does not particularly affect the quality of treatment and assistance, but plays an important role for the overall picture. Parents often point out that the hospital is long overdue for renovations. Some finishing work is carried out, but in parallel with patient care. This is especially frustrating and causes dissatisfaction and indignation when such work is carried out in departments. Children do not rest normally, nor sleep.

Special attention deserves visiting relatives of patients. Parents are not overly impressed with the opportunities offered by the Avangardnaya hospital. No, of course, they are allowed to come, but only for a short period of time. Moreover, in some departments they are not even allowed to see the child for a while. Parents of very young patients should be allowed to stay overnight, but this is not a common practice either. Should I turn to Vanguard for help? If you need it, then yes. But carefully choose the doctor with whom you will then be observed!