Gars telecom personal account. Reviews about the provider gars telecom

Field of activity: Services: IT: consulting, development, implementation, hosting, etc.
Website: garstelecom.ru
The country: Russia
Regions of work: Moscow, Saint Petersburg
Views: 13702
Description of activity:

Today Gars Telecom is a diversified communication services operator, system integrator, investor and consultant in the field of telecommunications. The company's capabilities allow us to meet the needs of a wide range of customers. However, in order to provide a truly high-quality service, the company concentrates its activities in the sectors of large corporate clients and commercial real estate, for which standard and customized solutions in the field of telecommunications services have been developed, the ultimate goal of which is to promote the development of clients' business.

Reviews about the company "gars telecom" Total: 6

01.02.18 20:33 MoscowAnonymous

Good white salary. Corporate transport. Other perks like VMS and a gym with a pool.

The interview went well. After talking with the personnel officer, we talked with the head. We agreed to call at the end of the week, i.e. on Friday. But on Friday, there was no call from the company, and the HR employee did not answer my calls. I wrote an email with a question, I wanted to get a definitive answer. The answer from the personnel officer followed on Monday by e-mail, where he apologized that ...

08.09.16 11:57 MoscowStanislav,

Great location, pay for employee parking! Nice office, new equipment. They promise a high white salary.

They praise themselves very much, even mail is more modest))) I went to an interview with Natalia, we had a pleasant conversation, we agreed that she would call me back in a few days and tell me when to come and talk with the manager. Didn't call on the appointed day. Called back and said she would check everything and call back as soon as possible. Didn't call. And so I called for 2 weeks, refusing all companies. I was assured that...

11.05.16 09:55 Saint PetersburgAlexei,

there are no such

What kind of office is this, where decisions on business development are made by the secretary Olesya? Hangs up, doesn't answer calls from potential clients. The manager should know that Olesya simply drops all calls significant for the company. She's ruining your company. I do not recommend anyone to use this company. Completely unprofessional approach.

08.12.14 11:12 MoscowValeria APR,

Pleasant office location, bus from metro,

To begin with, I can’t stand pompous show-offs, such as “we are the largest company”, “we have super-duper corporate parties, we are for outdoor activities and a healthy lifestyle” and so on. It's not that it's bad, but when these pluses are actively sticking out, boasting about them and imposing them on you, it's not right. Well, some people like it. Having received a response to hh.ru, I decided to call and arrange a meeting. Cell phone...

Everything suits me!

We urgently needed a service to the office, as the current provider "bee" let us down, and we turned to the company. The girls quickly found our manager at the address and connected with him, and not as usual, the manager will contact you and call back someone after 3 days. The manager was very knowledgeable and explained everything to us and set the right price for us. The contract was sent at the same time, and according to the scans, he began to connect our office. The next day, people arrived at the opening of the office and in an hour they ran the cable to us, clean and tidy without too much dirt. The previous operator, the "bees", was subsequently abandoned, since they did not even come to us in a week to fix the problem. Also arranged that the connection was free. Our manager Karpunin Sasha solves all issues on the fly, thank you! Of the good things, I’ll note that the provider has a stable network, for 1.5 years there were no “falls” during working hours. The manager is always in touch, it is very convenient that they can resolve issues by chatting with us on whatsapp. And there are no bad factors as such, or not noticed :)

Thanks Gars!

Our company is a corporate client of "Gars telecom" On the morning of Friday, November 30, 2018, we had a hardware failure in the server room located in the attic of the building and the Internet stopped working in the offices. Contacted support, and there is already aware of a non-working service. Submitted a troubleshooting request. I was also surprised by the speed of the response of technical support - a master from the emergency service named Sergey Ionov arrived promptly and fixed the problem in just 15 minutes. I express my gratitude to him. Thanks for the excellent technical support, you are our savior, otherwise we would have been left without service until Monday.

Excellent telecom provider with quality service. Over a long period of use, there were only a few failures in connected services, and those were eliminated extremely quickly and efficiently. Extremely polite technical support, with an understanding of what they are talking about and with knowledge of their business. As well as many other services in the form of bonuses, which is very convenient and pleasant.

I want to tell you how Gars-telecommunications helped out in a difficult situation. Not so long ago, we faced an extraordinary situation - it was necessary to arrange a lightning-fast Internet connection via Wi-Fi at the acquired site, which was preparing for a major event. Communications were at a minimum, the providers closest to this point contacted - the result was 0, everyone gave terms of at least 2 weeks, and there was no such time. Through acquaintances, I contacted this provider, my project was led by Vitaly Peregudov and his team. I have never seen such a smart execution of TK, although it has been far from the first year in telecom. As a result, they offered an interesting portable solution, I didn’t even have to run a cable. Guys, thank you very much for your professionalism!

Nicholas

I wanted to leave a review after some time using the services of this provider. We left the previous provider due to the complete lack of support for Internet telephony, in particular, the problems were associated with our equipment, which was completely refused assistance in reconfiguring. GARS was pleasantly surprised by this - communications engineers turned out to be great masters of their craft, they told / showed everything. Other providers have a lot to learn from GARSTELECOM. We are very satisfied, as a result, we transferred all our services and services.

Briefly: the provider, if not the best, is as close as possible to this "rank". In more detail: For 3 years, that's how much I use their services, the connection was broken only 2 (!) times. Once - there were technical works, which was notified in advance by the technical support service. Once there were problems with the equipment in our office, the Internet worked - but slowly. As a result, they changed it within two days and everything was fine again. An increase in speed by tariffs takes place, the market still does not stand still - and the price is surprisingly not raised.

Failed to connect tariff

Failed to connect tariff

Hello everyone! Well, let's go: new building, 2012-13. I don’t remember exactly, the choice of the operator, of the two, the gars was selected. Flight is normal a few years, the dog drops their Internet when the peak time of consumption. Of course, do not expect high speeds, on the test it jumps all the time, there is no stability, of course everything pulls, but this is a fact! Tariff 50Mbps, calm down! Gives 30 kopecks at best. But mostly much less. Now they are WiFi. And there is even a link to this with retailgarstelecom.ru. I would like to connect the TV as well. BUT, it is impossible to connect the Internet tariff with TV, for example, at such attractive prices as on the site vayfire.ru. How to pay 500 gars and pay! And separately for TV, Wi-Fi, for example, 349 rubles for 130 channels. Total 500 + 350 \u003d 850 rubles. In the yard 09.2018, by the way. What's the point of staying with them, huh? It would be nice to use a rusty FAS ice rink to ride on your proposal. No need to divide customers into old and new, do you hear!? "***, ****, (Insult) Play fair. Notify your customers, offer new tariffs to choose from, otherwise you act like rats.

everything is fine

Two years as connected to them. Recently there was a failure with the Internet (some kind of accident, as our operator told us), as a result, we could not work normally! So I decided to write a review. But if you look like that, then of course there is a lot of good. The guys are normal, we are even friends with their managers - they are not to blame for the accident .. if so in a nutshell, then a normal company, normal communication. I hope they read this review and fix it so it doesn't happen again.

Ivan Gorovtsev

GARSTELECOM somehow turns out conveniently a lot, if not all

I've never written a review before, to be honest. Although, like everyone else, I read reviews when I buy in online stores. And again, like everyone else, I can easily see when the reviews are quite commendable, and the ratings are negative - often to the point. However, lately, bad reviews have been like a caper. It's obvious that it's all ordered. And now in the review about GARS-TELECOM - well, it’s obvious that someone is on purpose ... I won’t stand behind Gars-telecom. But I want to express my real knowledge and experience of cooperation with gars. We have been clients of this GARS-TELECOM provider since 2007 or since 2009. Honestly - 2 times we even went to the service of others who are their competitors. But they returned. And we don't regret a bit. Many people offer the Internet, telephone, communication lines, cell phone (and all that). And it was even a little cheaper (why both left 2 times). But GARSTELECOM somehow manages to conveniently do a lot, if not all. By human. Or whatever it's called. You always know who to call, around the clock, by the way, in general, there is no snag. In fact, when we were even offered something cheaper, it turned out that we were in vain. We pay plus or minus the same money, and the understanding that you are being dealt with is only with GARS-TEDECOM. It's worth it. Much

Slop Company

I hope many will read this message and refuse the services of this company. If you do not take into account the very high prices, then Gars, as a company, is a Failed company, consisting of workers with low self-esteem. This is what will become a problem for you in the future, since the client is nobody for them !!! While you sign the contract, everyone smiles, but then they don't care about you. Additional agreements are being drawn up, where they tie you up for additional expenses that are not justified! And stupid managers even incorrectly fill in the data in the contract, but for now, ask them to correct them, they bring you a contract for signing (O_o) It's a pity that there are still such companies in Russia.

poor technical support

While working, there were no issues. Enough speed for home use. But at the beginning of one of the weekends, the Internet stopped working. When calling the support service, they first referred to the lack of a key to the server room, they said - wait until Tuesday, because. It was 3 days off. Then, it turned out that there is a key, but the master has a day off. After 2 days, the mester arrived, looked, said that again there was no key in the UK and left. They called themselves in the UK there they say that there is a key. On the last call, the master said, so what, that there is a key, I have already gone far, I will not return. I'll come tomorrow. As a result, we sit for 3 days off without TV and Internet. It is a pity that, so far, there is no alternative provider in our new building. After such an attitude, I would fundamentally refuse the services of Gars-Telecom.

Nicholas

the manager should be aware of the work of the secretary Olesya

What kind of office is this, where decisions on business development are made by the secretary Olesya? Hangs up, doesn't answer calls from potential clients. The manager should know that Olesya simply drops all calls significant for the company. She's ruining your company. I do not recommend anyone to use this company. Completely unprofessional approach.

Alexei

FRAUDERS

Gars enjoys a monopoly in those houses and areas where there are no other operators for technical reasons. Not only is the speed less than the declared one and constant lags, but according to the actual rates, the deception on the site weighs a price tag of 50 mb / s for 500 rubles, but in reality the rate is completely different like here be? If the company does not care about this issue, then thinking the prosecutor's office and consumer supervision will sort out this issue. Well, I sincerely hope that the organization will meet its customers (and the customer is always right) and solve all their problems within a week. All the same, I want to think that professionals work there and not grabbers.

Dmitry

Normal provider

Considering the meager choice of providers (the residents of Don Stroy houses are aware) - Gars is a very good option. 500 rubles per month, stable 50 mb. Failures are extremely rare, for six months there were two problematic moments - for the first time they fixed it right away (and they notified by phone that the work was completed). The second time there were three failures during the day, each time the Internet connection was restored for several hours. The fare could be cheaper, but there are no complaints.

Alexei

Deceivers, We will write a complaint

We paid 100%, promised to connect the phone and the Internet in three days, 10 days have already passed, we will withdraw the money. And also our lawyers will prepare a complaint to the Antimonopoly Policy of Russia, as well as to the prosecutor's office. This is in case there is a refusal to return our 100%. SCAM, do not get involved if at the first stage the company works like this, what will happen later. And we are an organization and cannot afford to suffer losses.

RE: HORROR JUST HORROR

Good afternoon, Maxim! Without disclaiming any responsibility, we would like to thank you. It was your patience and attention that made it possible to identify the root of the problem, solve it and, moreover, prevent a repetition of the precedent. Let me answer all your questions in order. First of all, regarding the router. In order for the equipment united by a single network in the houses of one residential complex to work smoothly, it must be of the same manufacturer. Equipment from different manufacturers does not always work. Putting your own router, even the best one, does not make sense. Just won't work ;) Next. During the installer's visit, not only your router was checked, but also the diagnostics of the entire connection route via fiber optic cable and switching nodes were carried out. Of course, this work is not carried out in the apartment, so it is not possible to find out about it, but it affects the entire residential complex at once. As a result of the diagnostics, a problem was identified (which, by the way, is not included in Gars Telecom's area of ​​responsibility) - a break in the optical fiber on the optical splitter (as you were rightly told - a splitter) on the route from the BON towards your apartment. The nature of the fiber break did not allow urgent repairs by welding the fiber optic cable. It was also impossible to reconnect your apartment by changing the optical route due to the lack of free optical fibers in this direction. Thus, the need to replace the above equipment was determined. We managed to insist on the need to reorganize the network and now we can be fully responsible for the quality of communication, since previously we were not allowed to do this by a limited area of ​​responsibility. Thank you for your patience from us and, we are sure, from other residents of the house, because thanks to him, the residents of the house are now insured against accidents of this kind. So, our report: to solve the problem, the wiring diagram of the house section was changed and part of the active equipment was modernized. Unfortunately, the terms of its delivery were repeatedly postponed by the manufacturer due to the shortage of imported components at the production site (Novosibirsk). Thus, everything we needed came to our warehouse only on October 16th. A new alignment was requested from the builder of the building. We promptly carried out the required testing, and on October 20, the installation of the equipment was completed. On October 22, the provision of Internet services to the subscriber was resumed. We also ask you not to worry about the personal account: from September 11 to October 22, the account was forcibly transferred to the blocking mode, since the service was not available to you. Thus, funds were not debited during this period. As for the “half-drunk” master, we will find out, but this is extremely unlikely - due to the peculiarities of access to the residential complex “Microcity in the Forest” by public transport, our installers daily use personal and company vehicles, which excludes their drunken state. Once again, thank you very much for contacting us and we hope you will be satisfied with the quality of communication. Sincerely, Gars Telecom.

Gars Telecom(Gars Telecom) is a fixed and mobile operator, Internet access provider, system integrator and telecommunications consultant in Moscow and St. Petersburg. The company is focused on working with large corporate clients, as well as developers and builders of commercial and hotel real estate. Gars Telecom exclusively sells in Russia specialized telecom solutions for the commercial real estate market in an international format BLEC(Building Local Exchange Carrier), and also develops the practice of telecom consulting in the Russian development market.

As of the second quarter of 2009, the volume of commercial space, where Gars Telecom provides communication and data transmission services, exceeded 3,050,000 m². And the total bank of projects of the company reached 4,800,000 m².

Performance indicators

year 2014

In 2014, the revenue of the Gars Telecom group of companies increased by 17.45% and amounted to 1341.8 million rubles.

The revenue structure, which some time ago consisted mainly of income from the provision of telephony, Internet and intellectual-intensive services, was supplemented by two new blocks. Thus, in the structure of voice services, income from the provision of high-quality VoIP services. The share of this block in the revenue from voice services in the reporting period amounted to 29.6% or 140.8 million rubles. Total voice services – fixed, mobile and IP telephony- brought the company 476.4 million rubles, or 35.5% of all income of the past year.

The second new block is formed by income from the provision of telematic services - both for inter-operator purposes and in the interests of end customers. At the end of 2014, the telecom operator Gars Telecom earned 331.8 million rubles in this area, or 24.7% of revenue. The direction's aggressive growth was made possible by long-term investments in network and equipment, which led to the expansion of capabilities and the acquisition of the status of a last mile operator in Moscow.

Income from the provision of Internet access services amounted to RUB 487.0 million in 2014 (36.3% of revenue); 46.5 million rubles were brought by integration and other services.

year 2013

The total revenue of the Gars Telecom group of companies in the first half of 2013 amounted to 536,633 thousand rubles, which is 18.7% higher than the same period last year.

During the first half of 2013, the pool of serviced real estate objects of Gars Telecom increased by 23 positions with a total area of ​​410 thousand square meters. m, bringing the total volume of the bank of projects to the level of 8 million sq. m. m. Among the new facilities - 8 business centers of class "A", 11 - class "B" and 7 - class "C".

The distribution of revenue from service groups in the telecom operator's revenues remained virtually unchanged, which indicates the company's stable operation. Thus, revenue from the provision of telephony services (fixed and based on the convergence of fixed and mobile communications) in monetary terms increased by 22% and amounted to 209,287 thousand rubles. against 171’795 thousand rubles. a year earlier (39% and 38% of revenue, respectively).

Revenue from the provision of data transmission and Internet access services for the period increased by 14% in monetary terms, to 246,851 thousand rubles, against 217,004 thousand rubles. (46% and 48%). Intellectually capacious services (integration projects, outsourcing of communications and telecommunications services, telecom consulting, etc.) brought Gars Telecom 27% more – 80’495 thousand rubles. against 63’293 thousand rubles. a year earlier (15% and 14%).

year 2012

The revenue of the Gars Telecom group of companies in 2012 amounted to 1,014.8 million rubles. 38.1% of income was brought by voice services: fixed and mobile communications, solutions based on an intelligent platform. Voice traffic on the company's network grew by a third and amounted to 161,680 thousand minutes. Internet access services brought 40.9% of the company's revenue. In 2012, the Gars Telecom network passed 5,586,341 GB of data, which is 43% more than a year earlier. 21% of revenues were intellectually-intensive services: consulting, outsourcing, IT budget management.

The increase in office space in the portfolio amounted to 26.5%, which is equivalent to 1.53+ million sq. m. m. in absolute terms. Among them - 525.2 thousand square meters. m of Class A offices, 822.5 thousand sq. m. m. class "B" and 246.3 thousand square meters. m. class "C". Thus, as of the beginning of 2013 Gars Telecom's project bank is 7'617'600 sq. m of commercial space or 372 objects in service (against 6.5 million sq. m. and 303 objects a year earlier).

The client pool of Gars Telecom added 30% and replenished with such brands as Danieli , L'Occitane , Daiwa Capital Markets , Bang&Bonsomer , Software AG , Bashneft , Alpine , New Book and etc.

2011

In 2011 Gars Telecom group of companies earned 848.9 million rubles. (in 2010 - 653.3 million, everywhere - without VAT). Revenue from voice services (316.5 million rubles), Internet access and data transmission (305.2 million rubles) increased by 55.9% compared to the same period last year. The volume of voice traffic consumed by customers increased by 99% to 182,000 minutes. And the company's network passed 3796 TB of traffic, showing an increase of 498%.

The block of intelligent-intensive services (integration projects, outsourcing of communication services, telecom consulting, etc.) brought the company 227.2 million rubles. (+12% compared to 2010).

The portfolio of projects in the commercial real estate market grew by 17% and reached 303 objects. During the reporting period, the company connected 766 thousand square meters to the service network. m, of which 497 thousand square meters. m class "A", 235.3 thousand square meters. m. "B" and 34 thousand square meters. m. - "C". Thus, the total area in the portfolio of Gars Telecom projects has come close to 6.5 million square meters. m.

The key event in 2011 as part of the development of the federal presence was a strategic partnership with Exepto, a company specializing in the construction and management of corporate networks and last miles in Russia. The possibilities of Gars Telecom were supplemented by rich practice and regional resources (38 trunk nodes, 150+ access points).

2010

The total income of the Gars Telecom group of companies in 2010 amounted to 653,323 thousand rubles, providing an increase of 22.7% (528,178 thousand rubles in 2009, everywhere - without VAT).

Telephone communication and Internet access services brought 398,726 thousand rubles. (+16.5% to 342,253 thousand rubles a year earlier.). Revenue from the block of intelligent-intensive services (outsourcing of communications and telecommunications services, telecom consulting, auditing in the field of communications services, as well as integration projects) increased from 190,209 thousand rubles. in 2009 to 254597 thousand rubles. (+33.8%). The uneven dynamics of income in the company is explained by a significant reduction in tariffs for traditional communication services and Internet access. Compared to the beginning of 2008, tariffs for fixed telephony decreased by 28-37%. 33-42% was the erosion of Internet tariffs.

Gars Telecom managed to connect 91 new commercial real estate objects (+55%) to the network, bringing the portfolio of projects to 258 units. In square meters, the growth amounted to 1420 thousand, and the total volume of serviced areas exceeded 5.7 million square meters. m.

In 2010, Gars Telecom entered the TOP-5 most strategic Russian telecom companies in the ranking of the Institute for Economic Strategies of the Russian Academy of Sciences. The quality and level of development of the operator's corporate culture were immediately evaluated by several awards. Thus, the Talantocracy project became the winner of the InterComm 2010 award in the Priority Choice nomination - intracorporate communications for promoting an HR brand. And the Gars Telecom intranet system received the 2nd place in the nomination “Intranet as a tool for personnel management”, and received the Grand Prix of the All-Russian competition of corporate intranet portals “Best Intranet Russia 2010”.

Among the tasks for 2011 is to come close to 1 billion rubles. annual income, while maintaining the "explosive youthful" growth rates in the position of a mature company.

2008

The total income of Gars Telecom in 2008 amounted to 528,178 thousand rubles, which is 28.2% higher than in the previous year (411,901 thousand rubles).

Solutions

to corporative clients

• traditional telephony;
• unification of fixed and mobile communications ( FMC);
• data transfer, access to Internet ;
• wireless access;
• telecom outsourcing ;
• telecom consulting;
• IT budget management;
• system integration;
• lease of communication channels;
• virtual corporate networks ( VPN);
• wireless CCTV ;
• intelligent services.

Developers and builders

Working within the framework of the international format BLEC (Building Local Exchange Carrier), Gars Telecom forms the telecommunications infrastructure of the building, as well as provides its subsequent maintenance, connection of third-party operators, and provision of any necessary communication services to the tenants and the owner of the building.

Hotel operators

Gars Telecom offers the construction of a value-added oriented telecom infrastructure and its further operation, meeting the needs of the hotel in communication services, as well as providing telecom services to guests. Gars Telecom's solution is focused on objects of 2*-5* classes, takes into account hotel business models, and interacts with ACS without conflict.

Telecommunication companies

Gars Telecom implements consulting projects aimed at optimizing costs and improving the business efficiency of telecommunications companies, and also applies solutions to provide telecommunications companies with infrastructure resources.

Story

1999 - 2001- Construction of own data transmission network. Obtaining licenses Ministry of Communications RF for the provision of local telephone services, telematic services and data transmission. Gars Telecom begins to provide services to actively work with large corporate clients

2002 Obtaining licenses from the State Construction Committee of the Russian Federation for construction and the Ministry of Communications of the Russian Federation for leasing communication channels. Gars Telecom brings to the market sectoral telecom solutions for commercial and hotel real estate sectors. The main core of the company's infrastructure was formed with a control center at the Space Research Institute of the Russian Academy of Sciences ( IKI RAS)

2003 Gars Telecom is the first Russian virtual mobile operator for the corporate segment ( MVNO , B2B MVNO). A number of innovative services have been launched, including the service of wireless access and convergence of fixed and mobile communications

The price of the transaction will be disclosed after its completion. Interviewed CNews telecommunications market experts estimated the cost of Gars Telecom at about 2.5 billion rubles, excluding the cost of debt.

According to Yury Bryukvin, director of the Rustelecom analytical agency, Gars Telecom is an interesting asset, but in the context of Tele2's upcoming entry into the Moscow cellular market, when the Big Three invest in network development and retail, MegaFon's intention to strengthen its position in the fixed-line market looks illogical.

The deal to acquire Gars Telecom by MegaFon was closed in September 2015. The financial side of the agreement was not disclosed by the company.

MegaFon will provide Gars telecom company with a loan in the amount of 80 million rubles

"The funds will be used to support the economic activities of Gars Telecom," said Tatyana Zvereva, head of media relations, planning and regional cooperation at MegaFon.