Information support 1s. Information technology support of the 1C:Enterprise system (ITS)

WHAT IS ITS?

Information technology support (ITS) means an integrated approach to servicing users of 1C software products.

WHY IS ITS NEEDED?

First of all, it is the ability to download the latest updates from the official website of 1C, including new reporting forms, as well as all configuration changes, in accordance with tax and accounting standards.

Within the framework of the ITS agreement, it is possible to receive advice on your questions regarding the work in the program, including through remote access. Our experts can consider questions directly in your database.

In addition to receiving updates and consultations, users of the ITS agreement have the opportunity to use them to make working with 1C programs easier, more comfortable and save time on everyday tasks.

Also, if you have a need to leave a wish for the development of a software product or order a revision for your individual needs, please contact us.

WHO SHOULD APPLY FOR ITS?

The ITS agreement is mandatory for users of 1C PROF versions.

Users of the basic versions of the programs do not need to have ITS support, but if desired, it can be arranged.

After purchasing a software product, the client is entitled to preferential service for 3 months.

Upon completion of the preferential ITS for further support of the purchased software product, it is necessary to conclude agreements. The cost of the contract depends on the selected support option.

OPTIONS FOR REGISTRATION OF THE ITS AGREEMENT

ITS PROF- the main support option that includes the maximum amount of information and services

ITS TECHNO- the minimum support option, including the scope of services and the possibility of legal updates

In addition, if you are interested in one of the services below, we can connect it to you on a paid basis, at your request:

• 1C-Reporting - reporting via the Internet directly from 1C;
• 1C: Counterparty - automatic filling in the details of counterparties based on the Federal Tax Service;
• 1C: Cloud archive - safe storage and placement of a copy of your data;
• 1C: Link - an easy way to organize secure remote access via the Internet to 1C programs installed on the user's computer;
• 1C-Connect - online consultations on 1C.

ITS: Industry

1C:ITS Industry 1 category 1C: Accounting in the management companies of housing and communal services, HOA and ZhSK and 1C: Enterprise management of housing and communal services. Gives the right to receive updates, as well as the opportunity to receive advice from the developer of the solution.

1C:ITS Industry Basic is an additional service for the software product: 1C: Accounting in the management companies of housing and communal services, HOA and housing cooperatives. Basic version. Gives the right to receive advice from the developer of the solution, as well as the ability to upload data to the GIS housing and communal services.

LLC "Fitech"

Limited Liability Company "Fitech". I work as an assistant to the chief accountant and personnel officer in the company Limited Liability Company "Fitech". Our organization is engaged in the installation and maintenance of fire protection systems. We use Enterprise Accounting 3.0. We are satisfied with the program, we have been using it for a long time, thanks to Irina Dump for the good work.

We use the "Consultation Line" both 1C and First BIT and its.1c.ru website.

The group of companies "Pharmaimpeks" is a federal network of pharmacies. Today we have more than a thousand branches, which, of course, contributes to continuous contacts with counterparties on the supply of equipment, rental of premises and much more. Often we spent a lot of time requesting details from them and adding them to our 1C database.

An important moment in the execution of the ITS PROF agreement was the connection of the 1C: Counterparty service. It is simple and easy to use, and by implementing the ability to autofill details, we almost do not waste time resources.

OOO Lesnoye

I am the chief accountant of Lesnoye LLC. When I first met 1C:ITS, I was pleasantly surprised by the amount of information that was useful to me, presented in a simple and understandable form. In my work, I use 1C: ITS information services such as "Accounting" and "Salary and personnel management". The programs are very convenient and allow you to fully maintain accounting and personnel records. All issues that arise are resolved very quickly, thanks to the news feed. I also cannot fail to note the Information and technological support for 1C (ITS) users. It contains a lot of useful information both on working with programs and on changes in legislation.

Our 1C:ITS support manager is Ekaterina Moskalenko. Ekaterina knows and does her job well. She is very attentive to our requests, punctual, responsible, organized and communicative. If there is a failure in the program, Ekaterina will definitely answer in the nearest free time, help, and if necessary, connect via remote access and solve the problem.

Construction company "Coliseum"

I have been working as an accountant for 10 years and have been using 1C programs in my work for the same number of years. Much has changed over the years, but the relevance, excellent adaptability of 1C software products and the desire of the developers of these programs to facilitate the hard work of accountants remain unchanged.

For 3 years we have been cooperating with the company "First Bit" under the ITS agreement of the PROF level. During this time, I have an excellent impression of the employees of this company, they are distinguished by high professionalism, attentiveness and responsiveness.

Expertsroyproekt, Voronezh

My name is Nikulina Natalya Vladimirovna, and I work as a chief accountant at Expertstroyproekt LLC. I think the hottest period in work for any accountant is during the preparation and submission of reports. But, like any POSITION, I don’t want to stay at work once again, due to the fact that the signed documents were lost in the mail, or arrived at the last moment. Especially during the reporting period.

Our manager, who is updating the program, somehow heard that I was trying to persuade me by phone to sign and send the act as soon as possible. He offered me a document exchange service - 1C-EDO.

OOO Remmontazh, Voronezh

We keep records in 1C: Enterprise Accounting. The program is well adapted to accounting in the service sector. The program suits in all respects, the analytics works and expands everything that is necessary to analyze the work and get good results. We form all accounting, tax, pension and other reports using the capabilities of 1C: Enterprise Accounting and the 1C-Reporting service. Information system 1C:ITS helps in mastering the functions of the program and solving accounting problems. I constantly turn to the materials of the ITS in case of complex issues related to VAT accounting.

In addition to the information system from 1C: ITS services, I also use 1C-Contractor and Cloud Archive. The first service facilitates and speeds up the work, and automatic database archiving guarantees my peace of mind. Even if we catch the virus, we won't have to restore the entire database.

Stroykom LLC, Voronezh

I have been working as an accountant at Stroykom LLC since 06/01/2015. I work in the 1C: Accounting 8 program (version 3.0) and use the information technology support of ITS PROF. The first 1C services that I started working with were 1C-Reporting and 1C-Counterparty.

I figured it out quickly and easily (when generating a report, you just need to click the "Submit" button). And how to request certificates, acts of reconciliation on taxes, contributions and payments, and much more, I was told by the managers of the First BIT company. What is the plus - you do not need to personally stand in queues at the regulatory authorities. Highly recommend.

Nevskaya Dentistry LLC

I have been using IT since 2010. Then the ITS was just a disk with updates and accounting information. But even then it was useful.

Today ITS much more information. An Internet version of the ITS is available - there are examples, auditors' answers, and sections with useful information.

LLC "NEW KVARTAL"

We have an organization with a small staff, we are engaged in construction. Legislation changes every year, new forms of reports appear, there are two situations with the interpretation of laws. All this requires prompt answers, and we need an answer not just abstract, but concrete - how to reflect it in our 1C.

IP Petrukhin

Our company is engaged in wholesale trade. In our work we use the programs 1C Trade Management and 1C Enterprise Accounting. Despite the fact that I have been working in programs for a long time, each company has its own specifics. The services of the ITS Prof contract allow us to constantly be aware of all the news of accounting and reporting, find answers to questions that arise in the process of work, and easily submit reports.

The program is supported by Ekaterina Moskalenko, specialist of the Titan company. I receive high-quality qualified assistance in a timely manner. We are very pleased with the results of support and do not regret that we turned to the Titan company, I can rate the support work at 10 out of 10.

IP Baulin

I have been working with 1C programs for a long time, in particular 1C Trade Management, 1C Enterprise Accounting, 1C Salary and Human Resources Management. We regularly renew the ITS contract Prof. Thanks to this, we always have up-to-date updates, information about changes in legislation, and timely consultations on issues of interest. We also use 1C Cloud Archive and 1C EDO services in our work.

The programs are supported by the specialists of the First BIT company. Very satisfied with the service, timely and professional help. The work on updates is carried out by service engineer Ekaterina Moskalenko. Timely informs about changes in legislation, performs the work efficiently.

LLC "Walt Street"

I work in the program 1C. Accounting 8.3 and ZUP 3.0. Pro version. I connected the ITS service from the Titan company. I am satisfied with this function, because I always find clear and concise answers to my questions. I really like the functionality of filling in the counterparty by TIN, it really helps to reduce the time for settlements with partners. The "Link" option erases the stereotype about the work of an accountant as an office worker, "attached" to his workplace. With its help, you can perform all your duties both at home and on vacation. Employees of the company "Osnova Biznesa" and "Titan" are always in touch, insure in making decisions. It is a pleasure to work with the assigned ITS manager - Ekaterina Moskalenko. She is an excellent assistant and partner in accounting work (its technical side).

For a long time I was determined with a company for support and maintenance of 1C and now I understand that I was not mistaken with the choice. Thank you for your teamwork, support and understanding!

IP Zhdanovich

Often, when working in 1C: Accounting, I had to contact the consultation line, under the ITS Techno agreement. But I could not use the opportunity to send reports to government agencies. And then the manager of the company “First BIT. Izhevsk” Natalia told me about the possibilities of the “ITS PROF” subscription, where I can easily not only send reports, but also connect to the program remotely from home using the “1C: LINK” service.

The efficiency of operation of financial and economic software products is largely determined by promptness and quality their support and guidance. For users of economic programs, it is of great importance timely and regular consulting, technological and methodical support programs. In the modern world, it is important for every specialist to have a complete confidence in the correctness of the decisions made, the confidence that information at hand, always relevant and any minute ready to be used to solve everyday problems of the enterprise.

In order to use all the features of the programs of the 1C:Enterprise family with maximum efficiency and keep records correctly and qualitatively, you must use the most modern accounting methods in your work, be aware of the latest changes in legislation and regularly update the program. To do this, the user must have the appropriate training or contact our qualified specialists.

Accumulating all the accumulated experience and knowledge in order to further improve the quality of support for its economic programs, 1C offers users a subscription to the monthly publication Information Technology Support "1C: Enterprise", briefly - ITS.

Comprehensive service approach

Subscription to ITS - a unique service, which simultaneously includes two important components:

Information available on CD and DVD:

Software updates;

Unique reference books on major taxes and fees;

Materials of leading economic publications;

Exclusive explanations of changes in legislation;

Up-to-date regulatory information.

Service and consulting services:

Disk delivery ITS the user at a convenient time for him directly to the workplace;

Installation of the latest updates by qualified specialists certified in 1C;

Advising on the use of products of the 1C:Enterprise family;

"Internet user support" - the ability to get advice or update the program via the Internet;

Ability to address complex issues to auditors - authors of directories ITS(only for subscribers ITS PROF).

Who can subscribe to ITS, types of subscriptions, how to subscribe?

On the ITS anyone can subscribe registered program user 1C:Enterprise».

Do not forget to take advantage of the preferential (free) service through the ITS line, which is included in the cost of delivery. Subscription to preferential service must be completed within 6 months from the date of purchase of the program. Subscription must be made by the partner from whom you purchased the software product. Users of software products have the right to preferential support " 1C:Enterprise 8. PROF» , « 1С:Enterprise 7.7+ITS USB» , complex products « 1C:Enterprise 7.7» .

Users of the programs "1C:Enterprise 8. Delivery for retail distribution" can apply for a preferential subscription in " CT Center or by yourself on the site.

Terms of preferential (free) subscription to ITS are always indicated on the coupon, which is enclosed in the box with the 1C:Enterprise program:

As practice shows, this is a sufficient period for mastering the software product, during which users receive qualified support.

After the end of the grace period for further maintenance and updating of programs, users of 1C:Enterprise 7.7 complex products, 1C:Enterprise 8 standard software products and 1C:Enterprise 7.7 products, the name of which contains "+ITS", must issue paid subscription to ITS.

Without a valid subscription to ITS, users of 1C:Enterprise 7.7 complex products, 1C:Enterprise 8 standard software products and 1C:Enterprise 7.7 products, the name of which contains “+ITS”, cannot use the services of 1C partners » for support, respectively, and partners of 1C cannot accompany users of such software products without a valid subscription to ITS.

ITS provides subscription for 3, 6 and 12 issues.

The subscription price depends on the user's choice. Information about delivery options and prices for them is published monthly in information releases for users and partners about the release of ITS.

To date, there are six options for the supply of ITS:

• ITS PROF DVD
• ITS 2CD
• ITS BUDGET PROF
• ITS BUDGET
• ITS TECHNO
• ITS CONSTRUCTION

Disks ITS spread by subscription only among registered users licensed copies of 1C:Enterprise programs and not available for sale.

ITS PROF DVD - the flagship of the ITS line

ITS PROF DVD is complete solution for updating 1C:Enterprise programs, source of unique consulting materials on accounting, tax and labor law, digital library leading economic publications, collection of exclusive teaching materials on working with 1C:Enterprise programs.

ITS PROF DVD is the optimal solution for comfortable work of specialists using 1C:Enterprise programs and responsible for decision-making in a commercial organization of any level.

ITS PROF DVD consists of several sections that allow users to easy to navigate in disc materials:

ITS- voluminous edition, so each issue is accompanied by "Review of new materials". The "Overview" focuses subscribers' attention on the most important and interesting publications posted in this issue.

Get started with the new release of ITS with "REVIEW". It will quickly orient you in an array of new information and you can immediately go to those materials that interest you in the first place!

Section "Overview of new materials"

From the "Overview of new materials" section, you can learn about ITS news, fill out a form with wishes for the content and filling of the disk, get acquainted with release list published on the ITS disk, plans for the next year, learn about the possibilities additional service for subscribers, get information about all previous issues of ITS.

Section “1C:Enterprise. We work with programs

Section “1C:Enterprise. We work with programs” consists of six subsections:

• 1C. Methodological support 1C:Enterprise 8.1
• 1C. Methodological support 1C:Enterprise 8.0
• 1C. Methodological support 1C:Enterprise 7.7
• 1C. Advice Line Advice
• 1C. Reporting forms, software and configuration releases
• 1C. System of standards and methods for developing configurations for the 1C:Enterprise 8.0 platform

Section “1C:Enterprise. Working with programs” contains all the necessary information for carrying out routine maintenance to update 1C:Enterprise programs:

• current releases of the platform and configurations;
• reporting forms, instructions for installing updates;
• materials on 1C:Enterprise administration;
• external components.

Subsections with methodological support include a large number exclusive materials prepared by 1C methodologists.

Only ITS hosts methodological materials of a technical nature and electronic manuals that will be of interest not only to implementation specialists and experienced users, but also to accountants and those 1C:Enterprise users who are just starting to work with programs and are not yet very confident in their forces.

If a new employee has appeared in your department who has not worked with 1C:Enterprise programs, pay attention to the section 1C:Enterprise. We work with programs! The confident work of this employee will soon pleasantly surprise you!

feature presented materials is their constant update, which is the most important in the conditions of constant development of accounting solutions.

The subsection includes detailed answers to typical questions about installing, configuring, updating and maintaining 1C:Enterprise programs and installing ITS disks. 1C Company is rightly proud of its Consulting Line, which is one of the best in Russia.

All problem situations that arise with the user and come to the Consultation Line, in the process of solving in advance are modeled and are being investigated on special equipment, which allows our specialists to give clear answers to questions and avoid inaccuracies during their elimination. On the ITS PROF DVD the subsection analyzes a large number of typical questions and situations, among which the user can on one's own find answers to many questions that arise.

Before calling the Advice Line, look for the answer to your question in the subsection “Advice from the Advice Line”. Most likely you will quickly find the right answer and you will be pleased that you were able to correct the situation without anyone's help! Your colleagues will treat you with even more respect!

Section “Accounting and taxes. Consulting for an accountant»

Section “Accounting and taxes. Consultations for an accountant” includes subsections:

• 1C. Income tax - line by line and in detail;
• 1C. VAT - line by line and in detail;
• 1C. Property tax - line by line and in detail;
• 1C. UTII - line by line and in detail;
• 1C. USN - line by line and in detail;
• 1C. Taxes and fees in settlements with personnel - line by line and in detail;
• 1C. A single (simplified) declaration - line by line and in detail;
• Accounting periodicals;
• Consulting. Standard. Explanation of changes in legislation and arbitration practice;
• Accounting and tax reporting in "1C: Accounting".

In this section, to help the accountant are published exclusive reference books from the cycle "Line by line and detailed", which contain information on the problems of accounting and tax reporting.

Series Handbooks "Line by line and detailed" save the accountant from searching for information in regulatory legal acts. For each tax or fee in the directories line by line and detail describes the procedure for filling out the declaration, reveals the basic concepts that the accountant encounters when calculating taxes and fees. The reference books contain the rules for calculating and paying social benefits, the procedure for calculating vacation pay and compensation for unused vacation.

You no longer need to deal with regulatory documents written in a dry and sometimes incomprehensible language! Reference books of the series "Line by line and in detail" - a great helper for both experienced and novice accountants! All the information in them is presented in an accessible and understandable way, which is most important in relation to working with 1C: Enterprise. Feel confident in any situation!

Handbooks contain answers to the most complex and controversial issues of accounting and taxation, comments on the practical application of regulatory documents and many illustrative examples.

To save user time on “translating” official documents, reference books "Line by line and detailed" written simple and understandable language.

Periodicals are grouped into a subsection "Accounting periodicals". To help a practicing accountant, the database includes full electronic versions of journals:

• "Accounting monthly BUKH.1C"
• "Accounting"
• "Russian Tax Courier"
• "Practical Accounting"

To subsection Consulting Standard. Explanation of changes in legislation and arbitration practice» part of the information analytical system.

The database was created on the basis of weekly monitoring of legislation and reviews of arbitration practice on taxation issues prepared by specialists of the IAS “1C: Consulting. Standard".

All comments in the database are written as of the date of the official publication of the clarified document. Convenient shape material presentation, available language and a large number of examples and situations help the user to understand the conflicts of Russian tax legislation and judicial practice.

To subsection "Accounting and tax reporting in "1C: Accounting"", which is published quarterly, includes two electronic reference books of the doctor of economic sciences, professor of the Financial Academy under the Government of the Russian Federation, auditor S.A. Kharitonov:

• “Accounting statements of organizations. Guidelines for the compilation "
• “Tax reporting of organizations. Guidelines for the compilation "

The reference books are given on the preparation of interim and annual financial statements of organizations, taking into account the requirements of the Ministry of Finance of the Russian Federation. The procedure for compiling and submitting interim and annual financial statements, as well as the rules for filling out sample forms with links to regulatory documents are considered. Algorithms for the automated formation of individual indicators according to accounting data in the program "1C: Accounting" are given.

Section “Legislation. Base "Garant"»

All materials on ITS framed in the form full text database, in each document of which are affixed hypertext links to the normative base supplied with the disks ITS company "GARANT". The volume of documents in the section "Legislation. Base "Garant"» corresponds to the information blocks of the legal reference system "GARANT" "Taxes, accounting, entrepreneurship" and "Taxes, accounting, entrepreneurship. Moscow”, relevant as of the date of issue of the ITS.

Section “Consulting. Accounting in programs»

In the section "Consulting. Accounting in programs" as subsections include two unique guides:

• Directory of business operations. Accounting in 1C:Enterprise;
• Settlements with personnel for wages in 1C programs.

Leading methodologists of the 1C company, auditors, professors of the Financial Academy, leading specialists of franchisees took part in the development of the guides.

Directory of business operations includes comprehensive information for the accountant on 250 typical situations for the purchase, sale, provision and receipt of services, lending and mutual settlements. The information in the reference book is grouped by thematic feature - sections of accounting.

The same business transaction in different 1C:Enterprise configurations can be formed in different ways, so you must first select the desired configuration.

Having found the appropriate situation in the Directory, the accountant can easily determine list of required wiring, date and amount of each transaction, Required documents, reflection order operations in 1C programs and possible tax consequences.

Using the guide "Settlements with personnel for wages in 1C programs" the accountant can familiarize himself with the detailed algorithm for calculating this or that payment and, based on the available samples, draw up any necessary order or other document, clarify for himself how to reflect this operation in the 1C:Enterprise program.

In every handbook comfortable form collected all information necessary in the work of an accountant:

• terms, procedure and calculation of tax calculation
• documents required for drawing up or receiving from the counterparty
• laws that are important to know and not violate when making transactions
• instructions for reflecting these operations in 1C programs
• postings with which a specific transaction is reflected in accounting

All data in the directories is collected in relation to specific types of labor relations and typical business transactions, which allows you to Search necessary information as much as possible fast and efficient.

Every situation comes with exclusive author's comments and hypertext links to normative documents.

Information organized in this way is useful for preparing all the necessary documents, correct registration of accounting records and accurate calculation of tax consequences.

Section “Consulting. Accounting Details»

Chapter “Consulting. Accounting Details» currently consists of six directories:

• Leasing
• Foreign workers in Russia
• Export
• Import
• Travel and hospitality expenses
• Amount and exchange rate differences

The guides in this series are designed to cover the most complex accounting issues. They describe in detail the issues of taxation and accounting for leasing operations and the procedure for formalizing labor relations with foreigners, the legal regulation of foreign trade activities and the procedure for reflecting relevant operations in accounting and tax accounting. In the near future, it is planned to create such guides by sections. "Handbook of business operations":

• Documents of strict accountability
• Foreign representations

Section “1C:Enterprise. Practical aids»

In chapter 1C:Enterprise. Practical aids» published electronic versions of books published by 1C-Publishing.

Section "About the company and software products"

In chapter "About the company and software products" the user will be able to learn about the news of the 1C company, the franchise network, find the price list of the 1C company, 1C: Professional trial tests, learn about training centers, exams and certification, courses and seminars and get a lot of other useful information.

ITS for budgetary institutions

Especially for users of budgetary institutions, 1C releases a monthly publication - ITS BUDGET PROF ().

It includes reporting forms, releases of programs and configurations for the public sector, reference books describing budgetary financial and economic operations, methodological support and periodicals for budgetary institutions, the schedule and materials of 1C: Consulting seminars on budget accounting and wages, tests according to the program "1C: Accounting for budgetary institutions" for certification for the title "1C: Professional", schedule of training courses.

ITS for construction organizations

Construction is one of the most dynamically developing branches of our economy. In this regard, the demand for specialized industry solutions for construction organizations based on the 1C:Enterprise 8 platform is actively growing. Partners of 1C have developed a number of solutions that are actively distributed and are in growing demand.

In order to use all the possibilities of building configurations based on 1C:Enterprise with maximum efficiency and keep records correctly and efficiently, it is necessary to use the most modern methods in your work, be aware of changes in legislation and the requirements of regulatory documentation, as well as regularly update the program. . To do this, the user must have appropriate training or contact qualified specialists.

provides paid support within the framework of information technology support (ITS) of programs of the 1C:Enterprise family.

1C:ITS includes:

Without a valid subscription to 1C:ITS, users of software products that are updated and maintained only through 1C:ITS cannot use the services of 1C's partners in support, legally update such software products and use 1C's services. Accordingly, the partners of the 1C company cannot accompany users of software products, the updating and maintenance of which is carried out only through 1C: ITS, without a valid subscription to 1C: ITS.

Without a valid subscription to ITS, the right to use the program is not lost, the program continues to function in full, but the user of the program for which such a subscription is provided has the right to use the programs only with those changes from 1C that were received before the end of the subscription. At the same time, the user retains the right to independently make changes to the program code.

Versions of 1C:ITS that you can subscribe to

Information and technological support for 1C:Enterprise programs is divided into two areas: PROF and TECHNO, which, in turn, contain separate versions of ITS. The amount of information and service provided as part of a 1C:ITS subscription depends on the 1C:ITS version.

Positions in the catalog and prices

Starting from January 2016, users will be able to extend the PROF level maintenance agreement on a continuous basis with the same partner for 24 months at once with an advance payment for the entire period. In this case, the user is provided with an additional benefit - a 10% discount from the preferential recommended price.

Grace period

Service during the grace period is included in the price of the software product. Preferential service includes access to all sections of the 1C: ITS information system and the standard scope of partner services.

Users of 1C:Enterprise programs can choose one of two support schemes during the grace period:

• three months of preferential support without additional payment;
• preferential support for 12 months under the 8 + 4 scheme (1C: ITS support of the PROF level for 12 months at the price of 8 months).

Company "Soft-Everest" For more than 10 years, he has been the official partner of 1C for the implementation and maintenance of 1C in Moscow and the region. Monthly customer support under ITS agreements is our specialty. Maintenance of ITS with us it is not only the installation of 1C updates and the delivery of disks, it is the provision of a whole range of services related to working in 1C programs to the client. We offer our customers high-quality support for programs that are created on the 1C: Enterprise 8.2,8.3 platform. Remotely, we serve customers throughout Russia.

Our advantages

• Support quality assurance.
• Installation of update 1C by highly qualified specialists.
• Prices are not too high in relation to those recommended by 1C.
• We update up to 3 infobases without increasing the subscription price.
• Individual approach to each client.
• Employees of "Soft-Everest" give valuable advice on working with various subsystems of the program.
• The quality of our work is confirmed by positive feedback from grateful customers.
• We do everything to ensure that our work is useful to our customers!

our clients

Why you need IT support

Maintenance of ITS- This is an integrated approach to solving problems that arise for users of 1C programs. By subscribing to ITS PROF in "Soft-Everest" you get everything you need to work in 1C:

1. Timely updating of programs 1C.
2. Consulting support by phone and mail.
3. Access to various services such as:

• Access to the site its.1c.ru, which contains more than 1,000,000 documents useful for accountants and managers. This site contains everything that a 1C user may need in one place. Training videos, the Garant base, consultations on working in programs with pictures, and much more.

• Service for sending tax returns and other documents to the tax office, FIU, FSS, Rosstat, Rosalkogol directly from the 1C program.

• Service for exchanging electronic documents with contractors. Documents may or may not be legally binding. For example: the exchange of waybills of invoices, you press the send button in your program and the documents appear with your counterparty in the program.

• A convenient service for adding new counterparties to the program. Enter the TIN of the counterparty and all o information on the company is filled in automatically (name, addresses, phone numbers, general, etc.)

• Service for remote work with your 1C program (via browser). That is, if your computer on which the 1C program is located is turned on, you can enter your program from anywhere in the world via the Internet and work in it. She will look the same as usual.

• Service for automatic creation of an archival copy of your 1C database, it is possible to set up scheduled archiving. The archive is stored in the cloud of 1C.

• A special program such as teamviewer or ammiadmin for remote connection of a specialist to your computer. From this program, you can apply for consulting support both to Soft-Everest specialists and specialists in support of all services.

• Service for working with your 1C database through an Internet browser. Unlike the 1C: Link service, your database is located in the 1C cloud (secure data center), and not on your computer.

• You can send questions on complex accounting issues to the leading auditors of 1C.

• Free participation in weekly training lectures conducted by 1C. Lectures are conducted by leading specialists of the 1C company and tax consultants.

• The service provides automatic reconciliation of invoices with suppliers and buyers. Reconciliation takes place directly in the 1C program.

Types of support 1C

"Soft-Everest" offers you 2 support options:

• ITS PROF– an extended subscription that includes a full range of services and services.
• ITS TECHNO- limited subscription, includes only user access to updates.

Prices for ITS during a break in service.

If the client has a break in service (for a month or more), then the prices for the extension of the ITS increase. Below are the renewal prices:

1. ITS PROF for 12 months. - 40572 rubles.
2. ITS PROF for 6 months - 21204 rubles.
3. ITS PROF for 3 months - 10986 rubles.
4. ITS TECHNO for 12 months - 17136 rubles.
5. ITS TECHNO for 6 months - 8952 rubles.