Managing a person with the help of psychology. Effective people management

Managing people is a real art. In order to subjugate people to yourself, to force them to do what you want, to direct them into your “channel”, you need to learn some psychological methods of influencing a person. Read this article about 10 ways to manage people and get things done.

How to manage people - 10 ways

Right Look

There is a special look that makes people reckon with you, recognize you as a strong opponent at the subconscious level.

This view can come in handy in any controversial situation, when you want to state that you are worth reckoning with and you make decisions here.

You need to look into the eyes, but not at the surface of the eye, but as if through it, looking into the soul. It turns out a piercing look that declares your decisive attitude. And people feel it.

Energy pause

To get what they want, people sometimes use the tactless questioning method around other people. In private, you would not hesitate to refuse to answer or answer in the negative, but in public you are confused and you can agree or answer so as not to appear greedy, secretive, and so on.

In order not to fall for this bait, you can use the energy pause method. You look into the person's eyes as if you were about to respond. He is preparing to accept your answer, but you do not answer.

You keep looking at him, but you don't say anything. He looks away in confusion, and then you start talking about something else. After such an incident, he will no longer try to force you to answer in public.

Pause and encouragement

Sometimes people try to demand something, relying solely on the intensity of their demand. That is, a person in principle understands that his demand is unfounded, and you understand this.

However, he actively and very emotionally demands something, hoping that you will give in, for fear of conflict. If you support his tone or start to object, the conflict will take place.

Instead, pause and friendly encourage the person to continue the conversation. Feeling support, a person will stop getting excited, will begin to speak more calmly.

But even after that, do not break the silence, nod and encourage him to continue talking. A person will begin to explain, then - to make excuses and, finally, to apologize.

Eye Protection

Of course, some techniques are used not only by you and not only consciously. It happens that people unconsciously feel how to act in order to achieve what they want, and behave that way.

If you notice the gaze of the interlocutor, he may apply some kind of psychological influence to you, whether consciously or not.

Remember: you do not have to play staring with him, accepting the rules of his game. Look into his eyes, smile, making it clear that you noticed his look and you don't care, and look at other objects.

Overcome dislike

Life often confronts us with unpleasant people with whom we simply have to communicate and maintain good relations.

To maintain normal communication or get something from this person, you have to really overcome the dislike for him. And not just pulling on a fake smile, but imbued with sympathy and kindness.

How to do this if you have a scandalous nasty type in front of you?

Imagine him as a small child. If a child behaves badly, then he is angry, unhappy or spoiled. Either way, the environment is to blame.

In principle, this is true, so you are not even fooling yourself. When you see this person as a child, you will not be able to be angry with him, and people always feel kindness and sympathy, and this disarms them.

Pressure

Many people put pressure on their employees, relatives and friends to get what they want. How it looks from the outside: repeated repetition of the same requirements - sometimes soft, sometimes hard, sometimes persistent and emotional, sometimes unobtrusive.
The person makes you understand that you simply cannot do it differently, he will stand his ground until the very end.

What can be done about it? It helps to call a spade a spade. For example, you can immediately ask a person: “Are you putting pressure on me?”. As a rule, the person then gets lost. Equally important is the ability to firmly say “no”.

The ability to say "no"

You must learn to say "no", it will be very useful in the fight against all sorts of manipulators, among which there may be not only obsessive partners, but also your friends or relatives.

You must learn to say exactly that word - "no". Not “it won’t work,” or “I don’t know,” or “we’ll see,” but a firm “no.”

Don't explain your refusal

This is also a great skill that is acquired with experience. If you refused someone, said your firm “no”, be able to do without explanations and even more so without excuses.

At the same time, you can not feel guilty for the fact that you refuse without explanation. People feel the inner mood, and if you hesitate inside yourself, they will get comments from you and maybe even persuade you.

And again, it's not always worth refusing without explanation, but there are times when it is necessary.

Position without evidence

In negotiations, proof of innocence often plays a negative role. Righteousness is a state that is transmitted at the level of sensations. You feel right and other people agree with you.

If you begin to prove your position with arguments, this can destroy confidence in the rightness.

Let's say you give one argument, and your interlocutor refutes it. If after that you give the second argument, then you agree that the first was unsuccessful, and this is the loss of your positions and unshakable faith in your rightness.

Fix new role

If you enter into some new role - head of department, team captain or some other - you need to immediately fix it, indicating your authority. Do as soon as possible in your new role what you could not do in your old one.

Give some order, make a decision, ask for an answer from subordinates, and so on. The longer you delay entering a new role, the more your rights may be curtailed.

Every person from early childhood knows that every pack has its own leader. Whether it's the animal world or office work - always and everywhere there must be a leader who the rest will follow. But if earlier the one who was stronger and smarter than everyone else became the main one, now the skill of psychological influence is often used. To understand how to control another person, you need to master the basic methods of influence.

Psychological impact - what is it?

Management of people based on the psychological component is a full-fledged branch of science. Some individuals have innate abilities, others have to master the methods of influence for more than one year. What is human psychology, how to manage people? Answers to these questions can be obtained only by mastering some of the techniques of science.

A born leader can easily force another person to act voluntarily, but at the same time in their own interests. For those who are just beginning to master the science of psychological influence, everything is a little harder. It is necessary to clearly define the motives, the moral qualities of oneself and others, only then it will be possible to determine a strategy for how to control a person.

Hidden control method

Today, there are a huge number of methods that help to learn how to have a psychological impact on a person. Among them are the most simple to learn and use.

Motivation. A person who knows how to motivate his actions is very strong. Such an individual not only knows how to control a person, but also knows how to convince him to follow him. There is an idea, there is an option how to bring it to life - this is the opportunity to motivate other employees to support their point of view. Inventors are a prime example. They presented their proposals in such a way that they interested others, and it was for this reason that they were considered leaders.
Inspiration. It may seem that this method is completely similar to the previous one. Indeed, there are some points of contact, but there is also a difference. If you want to understand how to learn how to manage people, then you need to master the ability to inspire them. Here the emphasis is on like-minded people. Highlight those people who have the same point of view as you, they just failed to bring their ideas to life. Further, the principle is simple - you need to inspire them so that they continue to work hard to achieve the goal, only under your leadership.
Confession. The method is really very interesting. When a person thanks those around him for helping him achieve what he wants, they subconsciously feel his importance in the company, his indispensability. Without realizing it, employees choose this person as the leader.
Manipulation. Not everyone can master this method. Psychological influence is exerted on a person by studying his emotions and identifying needs. In addition, not everyone is susceptible to manipulation.

Types of manipulation

Without manipulation, it is sometimes impossible to understand how to control a person's thoughts. This method is based on a huge number of a wide variety of methods. The most common are:

Manipulation, which is based on the needs of the physiological plan. A good example is the advertising of goods, which we see every day on billboards, on TV.
Impact on guilt (or duty). If you didn’t manage to understand how to control a person in other ways, try to convince him that he owes you something.
Love. This method is very often used by close people. You can often hear: "If you love me, then do it for me."
Manipulation of emotions. It can be anger, crying, resentment. For example, a child is standing in a store, he saw a toy, but his parents refuse to buy it. What does the child do in this case? He starts crying, acting up - and in the end he gets what he wants. At this time, parents do not even think about the fact that their child is currently using one of the most effective ways, which vividly shows how to learn how to manage people.
Hope. This method is very often used in the modern world by unscrupulous leaders. For example, they need a person to work more than is required of him. In this case, the manager promises that he will increase the salary, compensate for overtime with a monetary reward. Anything to give a person hope.

Request - manipulation or psychological impact

Have you ever fulfilled someone's request? Of course yes. Every day we fulfill the requests of our colleagues at work, relatives or ordinary passers-by. What is it - manipulation or another way of psychological influence?

If you want to understand how to quietly manage people, then learn to put your requests in such a way that it would not even occur to the other person that you are doing this for a personal exit. Thus, the desired will be achieved, and the person will think that he is simply doing you a favor.

In most cases, asking is a form of manipulation. If a person asks you for a favor, he always does it for personal gain.

Before choosing a method of psychological influence, study the employees. Determine what their weaknesses and interests are, then it will be much easier to understand how you can manage a person.
Show employees that you have something to interest them.
Don't give up when you get what you want. Rejoice in yourself, but keep working even harder so you don't lose your leadership position.
Try to smooth out tense situations in the team as accurately as possible.
Always finish whatever you start.

Individual approach

It is important to remember the golden rule - every person is special, and if a manipulation approach is approached to one individual, this does not mean that the same method can be used on another employee.

Study each team member and find an individual approach to everyone, only then the result will be a real victory and your leader's place will remain forever.

Good Leader Skills

A good leader is not just a person who holds a high position. This is the one whom employees trust, who are drawn to.

Key skills and traits:

No matter what mood you are in, always smile at your employees. The more positive emotions you convey to them, the better they will treat you.
Encourage employees, praise them in the presence of the whole team, if they deserve it. Everyone's attention inspires, if a person receives a promotion, he will work even harder to please you. Others will follow them, because absolutely everyone, regardless of gender and age, longs for praise deep down.
If there is a person in the team who is unpleasant to you, overcome this feeling in yourself and in no case show him your true attitude.
Do not put pressure on a person, this can lead to the fact that he will simply give up and begin to do his job even worse. In this case, the method of inspiration is perfect.
The word "no" should be able to say every good leader, if there is a reason. Explain to the employee the reason for your refusal, so as not to cause dissatisfaction.

Fixing a new role

So, you have achieved the goal that you set for yourself. What to do if the leadership position is already yours? Do not stop by any means. Employees should not regret that they chose you. Ask them for advice on how to improve the work of the company, find out their opinion on the current situation, listen to all recommendations and advice.

It is not necessary to listen to the opinion and do what you are offered. The main thing is that employees feel their importance, that they are not indifferent to you, then the work process will improve much faster. A good leader knows how to listen.

Summing up

It is a very complex science - human psychology. How to manage people, not everyone can understand. Now briefly about how to become a leader in your team:

Examine carefully the nature of employees.
For each, determine your method of influence (based on the information that you have).
Encourage employees and praise them when there is a reason.
Having reached the goal, rejoice together with the team from the bottom of the heart.
Be able to listen, and sometimes listen.

If you want to learn how to manage people without them suspecting it, use the helpful tips listed above. With the right approach and selection of the method of psychological influence, everything will definitely work out.

The art of managing people can be useful not only for those who occupy leadership positions at work, but also for everyone who is in contact with society on a daily basis. A simple set of psychological techniques and skills will help you, in case of a dispute, convince your opponent that you are right, avoid conflict, and not succumb to outside provocations.

Psychology is a full-fledged branch of science, in which there is a section that studies the direct and hidden impact on the consciousness of the collective and the individual. In other words, the tactics of controlling a person will give you the opportunity to find harmony with others. She works with almost everyone, regardless of gender, age, social status and views. If you want to learn how to learn how to manage people, then our article is especially for you.

What is manipulation?

Manipulation is the hidden control of the personality, that is, the motivation to make decisions, to perform any actions that are necessary for the manipulator to achieve their own goals (often selfish).

In no case should the victim understand that the thoughts and actions committed under the influence of the "puppeteer" are imposed by someone from the outside. This is the art of managing people. Such a skill provides quite serious opportunities that can be embodied as material or moral satisfaction.

On the one hand, the work of a manipulator is often perceived in the eyes of others as a negative impact, but the coin always has two sides: for example, the reverse in this matter is the manipulation of a teacher or parent in relation to a student or child for educational and educational purposes.

The main difference between manipulation and voluntary choice is the obvious lack of choice. A person does not act in accordance with his own interests, and after realizing the fact of influence, he feels used, which is very unpleasant. But not from birth a person has such a skill.

What you need to know

The human psyche is very individual. If one technique works for one, there is no guarantee that it will work for another. Your skills should be used with care.
Every skill needs to be honed. One should not be satisfied with one theory, practice is necessary in every business, no skill comes from nowhere.
It is possible to influence a person only if he is located towards you.
Before trying to convince the interlocutor of anything, find out as much as possible about him, whether it be his place of work or personal qualities.
You must be sure of your words.

Impact points

Influence on a person through his needs. Each person seeks to satisfy his needs or ambitions, whether it be the need for security, physiology, the desire to occupy a particular position, to receive a certain service. This is often the focus of the manipulator. Mostly this skill is used by the media. The most striking example is advertising on the Internet, on television. The tricks of marketers, the ability to present information correctly, inviting celebrities ... All this makes the masses buy up what is offered from the screens.
Manipulation through weakness. This method implies the skill of playing on human weaknesses, which include self-doubt, stupidity, excitement, curiosity, suggestibility, superstition, fear, and so on.
Guilt management. Often, having committed a small fault, the victim is looking for a way to atone for guilt, which is what the manipulator uses. This skill is most often used by inexperienced manipulators.
Vanity game. Just like self-doubt, self-confidence can also be used: with flattery and approving speeches, the manager achieves his goal.

Masked manipulation

Psychology also shares several main methods of influence, which greatly simplify the achievement of goals in any area of human life: work, social activities, family. The main ones are:

The ability to interest the object of influence. Whether it's a promised favor or providing the person with the information they need, the key is that the motivation is strong enough to motivate them to take action. You don't need much skill here. A classic example, which is quite often used in families in relation to children: "let's do the work, and in return you will get candy." This also happens with adults, only a “candy” can be promotion, financial incentives. Psychology is one.
Tricks - methods of manipulation, consisting in setting the controlled in an awkward position. Often this technique is used in disputes, debates.
Managing people under stress. One of the simplest methods that does not require skills in the field of psychology. A person who is in a state of deep depression, fear or stress is easily suggestible. He doesn't care what he believes. The goal of such a person is to cling to at least something. This is often used by scammers. Remember the gypsy fortune-tellers who, seeing that a person is not in the best mood, take advantage of this.

All methods of manipulation are revealed in one way or another through the above basics. Some of them are applicable to the crowd, others are quite suitable for domestic use.

A few more ways

Influence through stereotypes. In this case, the influence is exerted through images rooted in the mind of a person, traditions, elements of mentality.
Attraction is one of the methods that helps to control people even more imperceptibly. Attraction as such is not a method of manipulation. It is only the soil and is to attract the attention of a person, the creation of interest and proper disposition. The psychology of attraction is the desire and ability to achieve positive emotions.
Suggestion. Simply interference in the human psyche. These methods include hypnosis, neuro-linguistic programming (NLP). The impact is mainly on emotions, but this method requires a special skill. This work should be done by a professional who knows exactly how to manage people without harm to mental health.

Otherwise, there are baits that allow the manipulator the opportunity to attract and hold the attention of the controlled or society to a certain part of the whole business, distracting from the main goal. This method can be called almost ideal, because a person, even after the manipulator has received his own, does not notice the influence.

The described techniques are diverse and are suitable for both domestic use and for managing people at work. Managing people is a very useful skill these days. However, it should be remembered that it is advisable to use these methods among the masses only if the points on which you intend to “pressure” are the same for most of the controlled, or at least close. Other methods are suitable only for personal influence at the everyday level, often carried out unconsciously.

In conclusion, it should be said that science does not stand still and develops quite rapidly, new information, data, methods on the topic of people management appear, but the main points that exist at the moment and the above will not lose their relevance over time.

In the process of detailed study of the topic of people management, the books of Paul Ekman are of particular importance. To improve your manipulation skill, start with them.

Managing people means influencing, motivating and persuading them. This means to have special qualities, to be a leader and leader for them, a person whom they will follow and whom they will respect. After all, the art of managing people consists in the ability to lead them and make them successful, and not in achieving unconditional obedience. It involves knowing the secrets and techniques of effectively managing people, not manipulating them.

How to distinguish management from manipulation?

The latter, as a rule, pursues a specific goal, which is unknown to the victim. This is also management, but hidden, based on knowledge of human psychology and its weaknesses. The manipulator forces him to do things that are beneficial to himself, but not to those whom he controls.

How is the covert action done?

First, it turns out what needs and values are inherent in the object of manipulation. This may be the desire for security and comfort or a sense of belonging to a group, having status and social position; desire to show their abilities, to be recognized or to learn and develop.

Knowing the needs - they are also weaknesses - the manipulator builds a relationship with a person, giving him the right compliments, making the necessary promises, giving out information in accordance with the expectations and fears of his victim. He can also exert pressure, create conflict situations, violate the norms of etiquette and morality, and not give a person time to think and make a decision. And, in the end, forcing him to act in a certain way.

Ways to protect against hidden control of people's behavior

The most important thing is not to give a reason for manipulation. That is, do not tell everyone about yourself, do not share personal information. If there is a hidden impact - you are forced to commit undesirable actions, shifting all responsibility, do not let you come to your senses, think about the answer - defend yourself.

Distinguish between active and passive protection. In the first case, the technique of direct questions brings the hidden control of people into open influence. It is enough to ask directly: what do you want, what do you achieve? what do you need from me?

In the second case, attempts to influence are simply ignored. Provocations are ignored, pauses in conversation are used to collect thoughts and calm down. The main thing is not to behave impulsively and frivolously, which is what the “expert” in the art of secret control of people achieves.

How to lead correctly?

The psychology of managing people and their behavior is based on knowledge of the basic principles of leadership:

The lack of mutual trust and recognition, as well as the management of people without regard to human psychology, will never lead to the same results. Authoritarian leadership and ignoring the interests and needs of subordinates suppresses their initiative and motivation, they do not strive to prove themselves and are indifferent to the results of their work.

Many people think that management techniques are useful only to those whose profession is related to management. In fact, this is a set of techniques that can be applied in any area of life where society is present.

Do not succumb to the provocations of an old harmful neighbor, build the right relationship with children, establish contact with unpleasant relatives or employees, in the end, it is profitable to sell a summer house or even a sofa on Avito.

In other words, a set of techniques will work with absolutely all people, regardless of their gender, age and social status.

As for people in leadership positions and entrepreneurs, they should first learn how to manage people. Of course, just some chips gleaned from different sites are not enough.

Masterful management of people requires a complete set of techniques and even a slightly modified worldview.

But I will talk about this later, and now - 10 ways that will be useful to you in your career and in life.

1. Correct look

There is a special look that makes people reckon with you, recognize you as a strong opponent at the subconscious level.

This view can come in handy in any controversial situation, when you want to state that you are worth reckoning with and you make decisions here.

You need to look into the eyes, but not at the surface of the eye, but as if through it, looking into the soul. It turns out a piercing look that declares your decisive attitude. And people feel it.

2. Energy pause

In order not to fall for this bait, you can use the energy pause method. You look into the person's eyes as if you were about to respond. He is preparing to accept your answer, but you do not answer.

3. Pause and encouragement

Sometimes people try to demand something, relying solely on the intensity of their demand. That is, a person in principle understands that his demand is unfounded, and you understand this.

However, he actively and very emotionally demands something, hoping that you will give in, for fear of conflict. If you support his tone or start to object, the conflict will take place.

Instead, pause and friendly encourage the person to continue the conversation. Feeling support, a person will stop getting excited, will begin to speak more calmly.

But even after that, do not break the silence, nod and encourage him to continue talking. A person will begin to explain, then - to make excuses and, finally, to apologize.

4. Eye protection

Of course, some techniques are used not only by you and not only consciously. It happens that people unconsciously feel how to act in order to achieve what they want, and behave that way.

If you notice the gaze of the interlocutor, he may apply some kind of psychological influence to you, whether consciously or not.

Remember: you do not have to play peepers with him by accepting the rules of his game.. Look into his eyes, smile, making it clear that you noticed his look and you don't care, and look at other objects.

5. Conquer dislike

Life often confronts us with unpleasant people with whom we simply have to communicate and maintain good relations.

To maintain normal communication or get something from this person, you have to really overcome the dislike for him. And not just pulling on a fake smile, but imbued with sympathy and kindness.

How to do this if you have a scandalous nasty type in front of you?

Imagine him as a small child. If a child behaves badly, then he is angry, unhappy or spoiled. Either way, the environment is to blame.

6. Pressure

The main purpose of pressure is to deprive you of the hope that requests or demands can be avoided.

The person makes you understand that you simply cannot do it differently, he will stand his ground until the very end.

7. The ability to say "no"

You must learn to say "no", it will be very useful in the fight against all sorts of manipulators, among which there may be not only obsessive partners, but also your friends or relatives.

You must learn to say exactly that word - "no". Not “it won’t work,” or “I don’t know,” or “we’ll see,” but a firm “no.”

8. Don't explain your refusal

This is also a great skill that is acquired with experience. If you refused someone, said your firm “no”, be able to do without explanations and even more so without excuses.

And again, it's not always worth refusing without explanation, but there are times when it is necessary.

9. Position without evidence

In negotiations, proof of innocence often plays a negative role. Righteousness is a state that is transmitted at the level of sensations. You feel right and other people agree with you.

If you begin to prove your position with arguments, this can destroy confidence in the rightness.

10. Fix a new role

If you enter into some new role - head of department, team captain or some other - you need to immediately fix it, indicating your authority. Do as soon as possible in your new role what you could not do in your old one.

Give some order, make a decision, ask for an answer from subordinates, and so on. The longer you delay entering a new role, the more your rights may be curtailed.

These ways to manage people and prevent yourself from being manipulated are only a small part of all management art techniques that change not only your communication style, but also your worldview. And you can get it by learning from professionals.

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