Vacancies at the MFC - how to get a job at My Documents. How work is arranged in multifunctional centers of state and municipal services and how much specialists receive

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It is no secret that work at the MFC is gaining its prestige every day more and more actively. The services provided are constantly increasing in quantity, and at the same time the demand for them is growing. Consequently, jobs also need to be expanded.


But, before running with your resume to the nearest customer service center, you need to familiarize yourself with the full list of duties and ongoing responsibilities of MFC employees, such as:

Responsibilities for employment at the MFC

  • Strictly follow legislative amendments and clearly follow their instructions;
  • Constantly update knowledge and possession of regulations, legal acts and other documentation;
  • Strictly comply with all regulations for the provision of services.

In addition, absolutely every employee is obliged to comply with some rules of daily customer service:

  • The time spent on each individual issue should be kept to a minimum, without losing the core content and quality of customer service;
  • A favorable atmosphere and environment of the premises should be regularly maintained;
  • The appearance of a specialist should also be at a level appropriate for the job.

Each of the points described above is extremely important, because. it is this list of qualities that affects the salary of an employee and his further career growth.

What are the criteria for selecting employees for positions at the MFC?

Like any other organization, the MFC strives to ensure that its employees are the most competent and competent people. Therefore, detailed personal data, a full resume and professional testing are provided to the organization. The following will be assessed first:

  1. Experience in a typical service industry;
  2. Educational level;
  3. Work experience, in particular in the public sector;
  4. Level of competence, general knowledge;
  5. Understanding the responsibilities of the MFC.

How to correctly fill out the application form and issue a resume for the MFC can tell you in any branch convenient for you, as well as by calling the hotline. After successfully passing the stage with tests and resumes, the applicant for the position undergoes a situational interview. Only after that can a positive decision be made on hiring you.

What vacancies are there at the MFC?

  • Lawyer of a wide spectrum, his duties include knowledge of civil law, judicial, labor code and others;
  • Psychologists and professionals providing counseling services;
  • Procurement specialists, suppliers;
  • Inspection Engineers;
  • Narrow specialists. For example, in work with municipal spheres, on legal support of various transactions and others;
  • Specialists of the economic department;
  • Service workers.

What are the benefits of working at the MFC?

  • Stable "white" earnings;
  • Obtaining a full social package (payment for sick leave, vacation, maternity, etc.);
  • Possibility of seniority;
  • Wage indexation (prices are rising - your salary too);
  • The system of encouragement and bonuses for employees of the organization.

Working at the MFC means working with people, daily communication and providing assistance and support in various matters. Also, in addition to meeting human debt, you will receive an iron support as your many colleagues, improve your knowledge and build a strong stable future.

State structure. Registration according to TK.

I had an interview with this company. I am of retirement age. Exactly one year until retirement. I was very surprised that they responded to my questionnaire. A lot of places do not even want to call for an interview because of age. The day before, as luck would have it, she sprained her ankle, but there was nothing to do, overcoming the pain she limped to Maryina Roscha. Maya, a terrified-looking gray mouse, was interviewing...

19.01.19 21:48MoscowShalonka Shalonka,

1. strict appearance 2. registration according to the Labor Code of the Russian Federation 3. average salary 4. Training 5. simple interview

1. a lot of older people, few people want to work 2. they don’t take sick leave, they want to fire them right away 3. Don’t get a job in Altufyevo, the relationship between colleagues is just terrible, they force you to come early to the line and be on duty after work. delay after work for 30-45 minutes 4. the manager is a terrible woman who constantly demands and does not explain

19.01.19 21:42MoscowChela,

A lot of processing was in the summer paid for trips in the summer in the region just a penny. MFC Airport. they dressed us up like clowns at the end of the year with no allowances and they were promised. why is that?

21.12.18 18:37 MoscowIrrelevant

Moscow. Dubninskaya street 40 A - MFC Beskudnikosky and East Degunino 1. Registration from the first day of arrival at the main office. 2. White salary that is paid 2 times a month (always on time) 3. Friendly team 4. Lucky with the head of the department - just a smart specialist and will always come to the rescue (universal direction) 5. Mayor's bonuses (depends on functions: 1. Bypasses ...

1. Too many informers 2. Too many females at work, most of them are too lazy to do anything during work, plus they often go to smoke. We took a couple of applicants and immediately smoked and so 5 to 10 times go to smoke and + 45 minutes for lunch. Roughly they say 2-3 hours they kill for smoking. And no one is following this. 3. Morning exercises, I don’t understand why they were invented, but if there is no desire for them ...

19.12.18 11:40 MoscowAlexander snake,

lack of rights lack of a full-fledged lunch (everything between receptions, but no more than 10 minutes. bestial conditions, cold in winter, hot in summer strict dress code at your own expense constant voluntary-compulsory participation in election events, in bestial conditions, with deceit with payment of money constant checks in order to deprive possible bonuses, idiotic-senile innovations from jesters ...

04.10.18 13:07 MoscowAnastasia Sergeeva,

A terrible inadequate leader named Khrol ... She insults people all the time, every day, the morning begins with pouring mud ... t on exercises .... The former passport officer herself and shave that her deputies will sit her up and throw her into retirement. She smiles and says one thing, but turns around and does something completely different ... Her work style: constant stress. The salary is not growing, they added a bonus, but even at the final ...

Multifunctional centers are a modern phenomenon, but already appreciated by citizens. To do all kinds of procedures with documents, as they say in one window, is worth a lot, especially for us, who are so accustomed to queues and inconveniences. My Documents offices have also become an attractive place to work for many job seekers. However, getting into a prestigious position today is not so easy. It is necessary to go through more than one stage of selection, including professional testing with detailed questions on knowledge of the basic laws necessary for each employee of the multifunctional center in their work.


Interview at the MFC: questions and answers at the preliminary stage

Many professional lawyers, civil servants, and clerks are interested in working in the My Documents centers. It attracts, first of all, with its:

  • Stability and focus on long-term interaction with each employee;
  • Pretty high;
  • Respectability and prestige of almost any position;
  • Obtaining seniority, that is, the possibility of early retirement.

To start a long selection chain, go to the website of the MFC in your city and see in the vacancies section what the organization offers to job seekers. If you are interested in a specific position, feel free to send your resume. The convenience is that you do not need to make it yourself. You can fill out the form directly on the portal. Not all centers require a resume directly. This is individual. More importantly, another questionnaire.

In the same section where the resume form is, there is an applicant's profile. In the first part, it contains completely standard fields about education, work experience, the presence of a driver's license and the period when you can begin to fulfill a new range of duties. Nothing original, except that you need to add your positive and negative character traits at the end.

The second half of the questionnaire is completely focused on drawing up a psychological portrait of the candidate. What annoys you the most - rate the factors on the list on a 10-point scale. What motivates you to work effectively? Tell me about a typical conflict you had at your previous job. Is it possible to justify lying, and in what situations? What causes conflicts with clients more often? There are a lot of questions - 20. The positive thing is that you answer all these complex psychological riddles at home, in a calm environment. You have time to think and articulate your thoughts clearly.

The purpose of the survey

Why do you need so much information to get in writing? It would seem that the psychological aspects of a candidate's personality are best learned directly at the interview, which is called personally. There are several explanations for this:

  • The flow of applicants is significant. On average, at least 5 people apply for one position. In order to conduct an initial screening of candidates who are completely inappropriate for the position, the first written stage of selection is necessary.
  • The psychological test demonstrates the potential employee's understanding of the specifics of the relationship with the client, knowledge of the basics of conflict resolution required in the work. If a person does not know how to communicate at a decent level and solve difficult work situations, then he is not suitable for working with people.

Interview at the MFC: what they ask

Even if you spent half a day filling out a resume and a psychological questionnaire, this does not mean that your correspondence torment is over. There is still a test. You need to be thoroughly prepared for it. The selection system for multifunctional centers is transparent, so all professional questions are made publicly available. Open them - and attack!

There are only 7 questions in the specialized test, but all of them are extremely important for working at the MFC. It is necessary to fully describe the legal aspect of working in the My Documents offices. Decipher the meaning and meaning of the laws that have to be used in the course of professional activity. Tell about what the MFC does, about the legal status of the applicant and about the structure of executive power in our country. In fact, there is nothing complicated. Even if you do not know the answer, it is easy to find it on the Internet by the appropriate request.

Remember that all topics need to be known by heart, so that later you do not get confused directly at the interview.

How is the interview at the MFC

Usually, the face-to-face qualifying stage is massive. Employees of the personnel service invite a fairly large percentage of those who filled out the questionnaires on the site. Everyone is let into a large training room and offered to be tested. If you've been prepared, then there's nothing to be afraid of. The questions are compiled on the basis of those that are offered in the public domain on the website of the multifunctional center.

The level of computer proficiency is also checked. For a certain time, you need to perform standard operations for the task. If you succeed - move on. No, you are being weeded out.

You will find out the results on the spot. The computer gives you your test score. You are sent home or left for further communication. What does it imply? Self-presentation. This is not a standard question-and-answer form, but a more sophisticated approach. Only you speak. Your reviewers listen first and ask questions later. You need to get together and tell about yourself, your goals in life and in the profession, reveal your strengths.

You not only inform HR managers about your competencies, but also listen to your competitors. Keep in mind that there will be no individual conversation. The format of communication at the selection of candidates is really similar to the work itself: nervous, tense, noisy. In real practice, you need to exert all your strength in order to focus and not make a mistake, not miss an important document, and understand the client's request correctly. The interview goes in the same way.

By the way, to make the right impression, immediately arrive in classic style clothes: white top, black bottom. These are the dress code requirements in any service office. Bright makeup is prohibited, causing a manicure and an abundance of jewelry, especially on the hands. It is recommended to leave only the wedding ring.

We hope that after this detailed review, the question of how to pass an interview at the MFC is not worth it for you, and you are 100% sure of yourself.

Many people use the services of multifunctional centers. With the help of them, it has become easier to carry out various transactions: all documents can be obtained in one place. There is no need to go around a bunch of different institutions in order to obtain a certificate. In addition, the service provided by these institutions is at a high level. Employees of institutions are very responsible for their work. The service is constantly updated and improved.

What requirements does the MFC put forward for its employees?

Now multifunctional centers are being built not only in big cities, but also in small ones. The demand for the services of this institution is constantly growing, which means that new branches of the MFC will continue to open in all cities of Russia.

The management of multifunctional centers puts forward the following requirements for its employees:

  • Good knowledge of state legislation. In addition, continuous study of new and future legislation
  • Deep knowledge of regulations and various documentation
  • Compliance with subordination
  • High-quality provision of services to the population

Employees of multifunctional centers are forced to improve their skills. This is due to the fact that the number of customers is constantly increasing. Currently, these institutions are not enough. The employees of the MFC constantly improve their skills. First of all, the following points are improved:

  • Quality time management in customer service
  • It is necessary to quickly and effectively help customers in solving their problems.
  • Overall performance of the team
  • Improving verbal skills. Appearance of employees.

The success of each employee depends on these aspects. The more specialists work to improve their skills, the more likely they are to successfully build their career and get a high position. In addition, it may affect wages. This structure provides for additional bonuses for successful employees.

Not every employer can boast of such conditions for their employees. Managers are constantly working to improve the working atmosphere. In the event that you decide to work at the MFC, then your colleagues will be real professionals who will be able to prompt and help in some moments.

Is it possible to get a job without experience?

Currently, it is quite difficult to get a job in a multifunctional center. It's not just about experience. In these institutions, recruitment of employees is carried out on a competitive basis. In addition, it will be necessary to pass an interview with the head of the department.

Official statistics show that five people apply for one vacancy in multifunctional centers at once. Managers during the interview pay attention to the following:

  • Work experience in a similar position
  • Your education (educational institution)
  • Experience in government service
  • Communication skills

It is worth noting that the management of the MFC appreciates the skills of communication and communication with people. It is recommended to attend appropriate courses, because it will help you in your personal life and work. Sometimes the management independently conducts trainings to improve the skills of employees.

How much do MFC employees earn

In the event that you want to know the number of vacancies in multifunctional centers, you can call the hotline. The operator will tell you all the conditions and select a vacancy in the nearest institution.

In each region of the Russian Federation, the salary may differ. It is worth noting that the salary for similar positions in different regions does not differ much.

  1. Employees working with the population receive approximately 25,000 - 400,000 rubles.
    Their responsibilities include: advising clients, conducting purchase and sale transactions and collecting reports
  2. Inspectors receive 30,000 - 50,000 rubles
  3. Lawyers receive 35,000 - 55,000 rubles
  4. Suppliers can earn 24,000 - 44,000 rubles
  5. Service personnel receive 16,000 - 24,000 rubles

Advantages of employment in the MFC

For some people, community outreach is easy. For others, this is an unbearable burden that causes stress and neuroses. Every candidate should think carefully before applying for a job. In the event that you decide to try yourself in this area, it is recommended that you familiarize yourself with the benefits of working in a multifunctional center.

  • stable salary
  • Official employment
  • Career
  • Seniority allowance
  • Patch Indexing
  • Prizes
  • Trainings

Conditions may differ for each MFC. Some departments have individual employee incentive programs.

Employment procedure

First, knowledge of regulations is tested. The candidate will have to pass a special test. It will show the skill level of the applicant. In addition, management requires high productivity from its employees. The candidate must be able to type quickly. In the event that you have passed the first stage of the interview, then a commission awaits.

For beginners, an introductory course is provided. It is a repetition of knowledge on regulations. In addition, they teach paperwork.

The staff of multifunctional centers includes psychologists. They help employees cope more effectively with psychological stress. This only increases employee productivity.

A newcomer to the position undergoes an internship before starting his career. At this time, more experienced employees will prompt and correct the workflow.