Trade automation software. Retail automation, store automation, store network automation, shop equipment, shop equipment sales, back office, front office

  1. First, let's create two types of discount cards

  1. Enter discount cards

  1. Create item segments

When creating product segments, you must specify the entire list of goods and materials that will be included in this segment. You can specify the list manually, or based on the selection rules in the top field. But it is important to remember that the item list is a list that changes dynamically. Let's say we want to receive discounts on all products from some product group, for this we need to do the following in the selection. from the tights group.

It would seem that everything is fine. But! (there is always a “but”), when a new product is added to the “Tights” group, it will not fall into the product segment and the discount will not be considered. To do this, you need to update the item segment. You can update the item segment manually or automatically. It's very easy to do it manually, just open the product segment and click "Generate" - the entire segment is updated. To update automatically, go to the "Schedule" tab, then click on and set up a schedule I recommend every day, every 1800 seconds starting at 9am.


Complex discounts.

Let's say we have the following conditions:

The club card gives you:

5% discount on purchases of Rs 10,000 or more.

4% discount on purchases in the amount of 5,000 to 10,000 rubles.

3% discount for purchases up to 5000 rubles.

To do this, we need to create a discount hierarchy.

  1. Let's create a group "Discounts by base card" in Discounts and select the "Squeeze" checkbox.


If the buyer presents the card, he will receive a 3 percent discount, regardless of the purchase amount. This discount will be valid if other discounts on the amount do not block it. The next discount will be if the amount of the document is more than 5000 rubles and this is the first purchase:

The next discount will be valid if the buyer has already made purchases for at least 5,000 rubles.

Why did you need a discount on a document when buying more than 5000 rubles? If such a discount is not made, and the buyer bought, for example, goods for 5400, then he will be given a 3% discount and not 4%, since at the time of registration of the discount he did not have purchases and the simplest discount of 3% works.


After setting up discounts, do not forget to enter each discount in the "Marketing Promotion" document so that it is taken into account.

At a certain stage in the development of a retail enterprise, the manual form of keeping records of goods and registering sales ceases to correspond to the scale of activity. In addition, the lack of an automated accounting system often leads to direct financial losses due to employee abuse. In this article, we suggest you take three simple steps to automate a retail store using the 1C: Retail program.

The goal of automating a retail store is to effectively perform the following functions and solve the following tasks:

  • sale of goods (issuance of cash receipts, reflection of payment in various forms);
  • accounting for goods (their receipt from the supplier or from the central warehouse, their location on the trading floor, inventory);
  • pricing (setting prices and discounts, support for discount cards);
  • support for commercial equipment (cash registers, POS systems, data collection terminals, barcode scanners);
  • relationship with accounting and other programs.

Step one: preparation

Store setting. You must enter the name of the store and organization, as well as set up an accounting policy.

Warehouses setting. A store can be represented in the program not by a single warehouse, but by a structure of objects, among which there may be trading floors, storage and utility rooms, as well as temporary (virtual) warehouses. So, when automating a clothing store, you can create a detailed structure of warehouses, consisting of several departments (“outerwear”, “underwear”, “suits”), as well as utility rooms, and then set up automatic placement of incoming goods in different warehouses.

"Products" setting. Information about goods is entered as detailed as possible: in order to use the scanner in the future, barcodes are entered into the database. For printing labels and price tags, properties such as "supplier", "content" and "best before" are set. Note that to fill in the product directory, you can use automatic loading from a text file, spreadsheet, database, and other sources.

"Price" setting. The pricing mechanisms in 1C: Retail are quite flexible and easy to use. When new prices are set, the date from which they will be valid is fixed. Thus, it is possible to enter information about price changes in advance, say, from next week. You can also register several types of prices, for example, setting different prices for cash and non-cash payments (see Fig. 1).

Setting "Discounts". The most popular are the following types of discounts:

  • discount when buying for a certain amount (for example, over 5,000 rubles);
  • discount when buying a certain amount of goods: when buying two identical goods, the third one is half the price or free of charge;
  • discount cards. Particularly interesting is the option of cumulative discounts on a discount card. In this case, thresholds for amounts and discounts are set, which begin to operate when each threshold is reached. During the purchase process, the database will accumulate information on the amount of sales for each discount card, and the discount will be calculated automatically, increasing when the next threshold is reached.

For the product "Women's boots brown" (cost 5 thousand rubles), you need to make a seasonal discount of 15%. How to do this is illustrated in Fig. 2

Now let's imagine that a customer comes in who has a discount card that entitles him to an additional 10% discount. The total discount he will receive depends on the store's discount calculation policy. If discounts summed up , then the total discount will be 30% and the product will cost 3,500 rubles for him. (5 thousand rubles? 30%). If the discount overlap each other (that is, first one discount applies, and then another), then the cost of the goods will be calculated according to the formula (5 thousand rubles x 20%) x 10% and will be 3,600 rubles. The program, in turn, provides for both of these options.

"Permissions" setting. Proper differentiation of access rights is important, first of all, to control store employees. It allows you to define for each user only those actions that correspond to his position, and excludes all kinds of fraud on the part of employees.

To demonstrate the capabilities of the 1C: Retail program, as an example, let's consider the simplest option - setting up rights for two users - a cashier and an administrator. The cashier can only be allowed to register sales and close the cash register shift. The administrator is usually given more rights, such as taking inventory, returns, and viewing reports. It is also necessary to define the rights to the ability to change prices and discounts of goods, for example, to prohibit the cashier from manually changing the price and discounts. This does not allow him to sell the goods at a price different from that set by the store administration. However, in this option, the following unpleasant situation is possible: for some reason, the database forgot to change the price, and the new price is already indicated on the price tags in the store. This can happen, for example, due to slow registration of changes in the program (changes are introduced a few days later). A reasonable solution is to give a financially responsible person, such as an administrator, the right to allow price changes. However, many store owners do not put any restrictions on the actions of employees, arguing that employees are financially responsible for the goods and for revenue.

Step Two: Hardware Setup

To increase the efficiency of a retail store, it is necessary to correctly select and configure commercial equipment.

The 1C: Retail program supports work with a wide range of modern retail equipment. It is possible to install fiscal registrars, data collection terminals, barcode scanners, electronic scales, customer displays, acquiring systems, magnetic card readers and other equipment. But despite this, still it is worth checking if the program supports the equipment that you already have or that you are going to buy . To do this, you just need to visit the 1C website (http://v8.1c.ru/retail/300/3010.htm). To connect equipment that is not on this list, you can contact a specialist who will set it up correctly. However, integrating incompatible hardware can take a significant amount of time.

The choice of equipment must be approached very responsibly. Here are some simple guidelines for making the right choice:

  • Barcode Scanner. Barcode scanners are stationary and manual. If you have a small store, a handheld scanner is most likely to suit you, which, in turn, can be wired or wireless. The latter option is much more convenient, but it also costs much more. The leading scanner manufacturers on the Russian market are SYMBOL TECHNOLOGIES, METROLOGIC and PSC.
  • fiscal registrar. The fiscal registrar registers information in the fiscal memory and prints receipts. All its work is controlled by the software installed on the computer. Fiscal registrars are characterized by printing speed, receipt width, dimensions, design, efficiency and cost. The greatest stability and compatibility with "1C: Retail" is shown by the fiscal registrars of the company "SHTRIKH-M".
  • Label printers. There are special printers for printing labels. They differ in the principle of printing on thermal and thermal transfer. For those stores where prices change frequently and new labels are printed, thermal printers are suitable. They do not require consumables, but the label darkens over time. If you are not satisfied with this option, then it is better to purchase a thermal transfer printer. When printed on it, the image on the labels is resistant to erasure and durable. In addition, they have the ability to print color labels. But consumables for such a printer will be expensive.

To configure the equipment in the program, there is a connection wizard (see Fig. 3).

Step Three: Operational Management

The main function of the 1C: Retail system is the registration of retail sales. Each sale is registered in the system in the form of a receipt. The main interface that the cashier has to work with is called cashier's workplace (RMK). The appearance of the RMK is shown in Figure 4. The interface is simple and convenient and at the same time functional enough to perform all the necessary operations.

To make a sale, you need to fill in a list of goods with an indication of the quantity (prices are supplied automatically), and then select the desired type of payment (Fig. 5).

Note that this interface is very convenient for touch control: it has large buttons and an on-screen numeric keypad. That is why to work with such an interface, it is worth purchasing a touch screen. However, the work can be organized in the traditional way - with the help of the "mouse" and keyboard. In addition, all on-screen buttons have keyboard shortcuts that allow you to perform the same actions as an on-screen button using the keyboard.

One of the main tasks that automation solves is the quantitative accounting of residues. When goods arrive at the store, the corresponding documents are drawn up in the program. Similar actions are taken when writing off goods.

An important part of accounting is the inventory of goods. After all, regular inventory is the key to the safety of the property of the enterprise. The mechanism of its implementation in the system is very simple. To carry out an inventory, it is necessary to read the barcodes of goods using a scanner or a data collection terminal. After that, in the program you can see a report on the discrepancies between the actual and accounting quantity of goods. When a surplus of goods is detected, a document can be automatically generated for their posting, if a shortage is detected, a write-off document.

An integral part of operational management is the analysis of reporting. In the 1C: Retail configuration, there is a fairly wide functionality for these purposes. The main reports used in the system are:

  • Sales report.
    It analyzes store sales for a certain period. In the report, you can make a breakdown by periods (days, weeks), a breakdown by departments of the store, and also calculate the average discount.
  • Gross profit report.
    It allows you to track the sales of the store, taking into account the cost of goods, while calculating the gross profit. Such a report will be useful for comparing the profitability of products or groups of products.
  • List of goods in warehouses (Fig. 6).
    The report "List of goods in warehouses" displays the turnover of goods in quantitative terms for a certain period. The report also allows you to get information about the balance of goods on a specific date. Using this report, you can get a schedule for the receipt and shipment of goods from the warehouses of the store with any frequency, for example, for every day during a certain period of time.
  • Commodity report (TORG-29).
    The unified form "TORG-29", as a rule, is compiled using the balance method of accounting for goods. Signed by the accountant and financially responsible person. The first copy of the report with the attached documents, on the basis of which the report is compiled, is transferred to the accounting department, the second copy remains with the financially responsible person.

In addition, in the program "1C: Retail" you can find specific reports, such as "planning the needs for the nomenclature", "plan-fact analysis of the use of working time by employees" and others.

All configuration reports are flexible and customizable. With a few clicks of the mouse, you can add new indicators (quantity, amount) and analytical sections (for example, a department or an employee) to the report. Any report can be built on a specific date or for a specific period. You can impose certain conditions on the data on which the report is based, for example, set a selection by a group of goods or highlight those stores that have not fulfilled the sales plan. To facilitate the work of users, you can call up all the necessary reports directly from the cashier's workplace and adapt their appearance to work with the touch screen.

If the required report is not available in the 1C: Retail system, it can be implemented by a specialist. Creating a simple report takes no more than 1-2 hours.

Additional features

The 1C: Retail program is designed in such a way as to reduce routine work to a minimum. Many additional functions will allow you to customize the configuration "for yourself."

One of these functions is the printing of labels and price tags. Earlier we talked about choosing a label printer, but here we will directly consider the process of printing them from the program. "1C: Retail" allows you to create an arbitrary label template. Templates for labels and price tags are generated as simply as possible in the user mode, while any information available in the program can be displayed in the price tag template. In the price tag, you can display the product name, price, barcode, price setting date and printing date, article number, as well as various product properties: size, color, composition, manufacturer. Note that label or price tag templates are configured only once, after which the desired templates are used for all subsequent print sessions.

Using various combinations of fonts and styles, you can create any look for labels and price tags (Fig. 7).

In addition, the user can independently change the appearance of the fiscal receipt by adding the necessary data to it (articles, discount amount, VAT, and so on). Adapting a cash receipt to the specifics and needs of the store is simple and convenient (Fig. 8).

Integrated automation of a retail store allows you to effectively cope with such tasks as:

  • operational management of goods in the store;
  • control of sales and work of employees;
  • evaluating the efficiency of the store and analyzing the necessary reporting;
  • creation of an automated workplace by connecting all the necessary equipment.

The 1C: Retail product, on the one hand, is a powerful tool for automating a retail store, and on the other hand, it is so simple and convenient that, with an agreed set of retail equipment, its implementation time is about 2-3 days of work by a team of specialists. The implementation of the product in the store includes the installation and configuration of retail equipment, software configuration, user training and support in the first days of operation.


Retail automation using our program provides reliable registration of sales and receipt printing, as well as constant access to up-to-date statistics in the context of outlets, product groups and specific products. It can work without an Internet connection, which is especially convenient for retail facilities with a small area, where it is not always possible to provide uninterrupted access to the Internet. Our program, similar to 1C, is compatible with various types of commercial and warehouse equipment, in particular:

  • with fiscal registrars;
  • with barcode scanners;
  • with printers that print labels and receipts.

Doing business with our program, which is similar to 1C, will help you free up time and resources for new projects without losing control over current activities.

Retail store automation: maximum possibilities

The program with which retail automation is carried out, as well as 1C, solves many problems. The application with which the automation of business processes is carried out provides the ability to perform the following actions:

  • receive sales reports online. To get up-to-date information in real time, it is enough to connect to the Internet.
  • Control revenue and analyze sales dynamics from anywhere in the world where there is a network connection. In addition, the program, like 1C, provides the manager with all the information about the balance of goods, the number of products sold, as well as about unprofitable or, conversely, profitable positions.
  • Equip the store with everything necessary for efficient operation. The seller is able to master the program for retail within 15 minutes - it has an intuitive interface and is a kind of virtual cash register, where everything is thought out and convenient. Full automation of all cash and trade operations will save staff time and labor costs.
  • Print receipts and register sales even when you are offline.

The use of the system from the MySklad service, as well as the 1C program, is relevant not only in retail, but also in wholesale. The application, which automates many processes, will provide the user with maximum reliable information about the quantity of goods and their movement in the warehouse. Just like the 1C service, our program helps to print various primary documents, edit prices. In addition, it contains ready-made templates that are enough to fill in the required details of the company.

If you decide to automate a retail store, then in order to optimize costs, you first need to determine what will be automated and to what extent. Consider the main objects and the degree of retail automation.

There are 3 main areas in retail automation:

Shop automation

office automation

Warehouse automation

Retail store automation

Automation of a retail store is aimed at increasing sales volumes, due to the quality and speed of customer service, effective accounting of goods and demand analysis, separating sales accounting by managers and creating additional mechanisms to increase customer interest (discount cards, gift certificates, a flexible system of discounts, kits, gifts ...).

In order to implement such tasks, it is necessary to install hardware and software at the cashier's workplace, as a rule, this is a regular computer, a program for accounting for retail sales (for example, 1C: Retail) is installed on it, and then a fiscal registrar (KKM, cash register, CPM) is connected.

After that, an assortment of goods is entered into the program, and prices are assigned - this is the minimum set of actions for accounting for sales in the program.

If there is one computer in the store, and it is also a workplace, then this can be schematically displayed as follows.

If there are several cash desks in the store, or there is a separate computer in the back room, then all of them are connected to a single database.

In order to speed up the procedure for registering a sale, reduce the errors of cashiers when selecting goods and increase the speed of customer service, we need to organize the accounting of goods by bar codes. To do this, we will install a barcode scanner, and in the accounting program we will assign a barcode to each product (the formation of internal product barcodes in the program is automated).

If the product comes to us with a barcode already applied and this barcode is formed according to the international standard, then you can use it, rather than assign your own barcodes. This will save on consumables and time for pasting the goods.


In addition to sales, it is convenient to see the balance of goods in the store in the program, for this it is necessary to generate documents for the arrival of goods at the store, movements, inventory and other movements. To do this, we will assign a responsible person and set the appropriate rights for him in the program.

We organize data exchange between the base of the office and the store. This will allow you to see sales, movement of goods and funds directly from the office, as well as manage the rights and settings of the store database.


Also in the store you can add:

Visitor counting system

Data collection terminal - for inventory,

Bank terminal - for accepting non-cash payments,

Magnetic card reader (card reader) - for the discount system

Buyer scoreboard - to display the cost of purchases

Retail store office automation

In a retail organization, as a rule, in addition to the sales accounting system, there are other accounting systems, such as Accounting, Management, Warehouse accounting. And of course sales data should be reflected in these systems.

On the basis of the 1C program system, it is possible to organize automatic data exchange between databases according to various schemes.

An example of a database interaction scheme using central retail.


This scheme is the main one, it allows:

see the current state of trade in stores,

create and correct document flow and store directories directly from the office,

perform data exchange with a frequency of 10 minutes,

sellers of each store to see the balances in other stores,

Perform 1C configuration settings centrally for all stores,

Manage user rights settings

· if necessary, restore the database of any store from the central database.

· Run the launch of the next store as soon as possible, from 1 day.

Retail office automation can be divided into the following stages:

Automation of accounting in trade

One of the key activities of the company is the automation of management and accounting in trade.

Goals and objectives of accounting automation.

The main goals of automation are the reduction of labor costs, the addition of new tools for evaluating trade processes, the effective management of purchases, sales, inventory, and a qualitative analysis of accounting.

Most management accounting documents are also used in accounting, for example, these are receipts of goods, sales, returns, receipts and expenditure cash orders, etc. Therefore, one of the tasks of automation in trade is the qualitative setting of data exchange between systems.

For example, in an organization, accounting objects are retail stores, an online store, a warehouse, an office, and, of course, accounting is maintained. Let us depict schematically the interaction between these objects.


Also, automation of accounting in trade allows you to systematize and organize internal processes in the organization. Separate the area of ​​responsibility, establish access control. Each employee works with his own set of documents.

Mechanisms and methods of trade automation

Software

As the main automation platform, we choose software products based on 1C, because:

1. Specialized 1C accounting systems meet the needs of enterprises with different specifics.

2. The cost of 1C software products is lower than the cost of foreign analogues.

3. The exchange between standard accounting systems in 1C is created and supported by 1C.

4. The specialists of our companies have extensive experience in automating accounting in retail and wholesale trade based on 1C.

To automate retail, 1C and partners have developed many configurations. Particular attention should be paid to the 1C: Retail product line, they are intended both for small stores and large retail chains. Small stores will appreciate their low cost and simplicity, and retail chains - the speed of data exchange with the central office, the ability to integrate into a one-level or two-level network.

Solutions based on "1C: Retail" are delivered as part of a software and hardware complex, which includes a computer with pre-installed software that is already configured to work at a point of sale. Such a complex can be assembled on the basis of POS systems, desktop computers or laptops.

Equipment for automation of trade and accounting.

Barcode scanners

To automate the selection of goods for sale. Also, using the barcode scanner, you can pick up goods in various accounting documents for posting goods, moving, inventory.

KKM (cash registers), Receipt printers (ChPM)

Cash register with ECLZ for registering sales and printing receipts. Receipt printing machines or check printers are used in organizations using UTII.

POS systems

A set of equipment, including in an ergonomic design or in a single housing, consisting of a system unit, CCM (CPM), monitor

Data collection terminals

To conduct a quick inventory by barcodes of goods, it can also be used when filling out other documents (receipts, movements, sales ..)

Magnetic card readers

To automate discount sales using magnetic stripe discount cards, or other actions associated with magnetic card identification.

People counting counters

Automate the counting of store visitors. Meter data is received in 1C and displayed in various reports to analyze the ratio of the number of completed sales

Label printers

To automate the printing of labels with a barcode of goods, it is convenient to use with a large number of goods and an internal barcoder.

Problems of accounting automation

When opening stores, the shift in terms, as a rule, entails additional costs associated with renting premises, salaries, etc. Therefore, the main criterion for the success of a project in retail trade is compliance with the system implementation schedule, and planning the stages of automation, taking into account the start date of the store.

The management of the company needs to participate in the automation process or to allocate a responsible, competent employee with the authority to solve most administrative issues.

When you start working in the system, you enter the initial data, reference books, balances, add. product information. The amount of initial data can be quite large, and errors are possible, the correction time of which is comparable to the data entry time. In order to avoid this, it is necessary to take a more serious approach to the training and selection of employees for this area of ​​work.

At retail outlets at the time of installation of the equipment, all necessary communications, electrical outlets, the Internet, and a local network should work. All equipment and software, security keys have been brought.

Before the full transition of the organization to an automated accounting system, a certain part of the time passes (1-6 months), during this time the staff may partially change, so it is necessary to train new employees in a timely manner to work in the system.

Automation based on 1C: Retail 8.2

"1C: Retail 8" - designed to automate both single outlets and retail chains.

The functionality of "1C: Retail 8" allows you to automate the accounting of sales, inventory in trading floors and warehouses, as well as cash accounting. A store can be owned by one organization or several, with each warehouse and sales area belonging to one organization. For each cash register, you can specify the trading floors to which it belongs. Schematically, this interaction can be shown as follows:

Automation of trade using "1C: Retail 8" allows you to simplify the accounting of such operations as:

· Sale of goods - selection by a scanner by barcode;

Receipt of goods to the warehouse of the store from an external supplier;

· Movement of goods from the central warehouse to the store, between store warehouses or between stores of a retail network;

· Sale of goods and services to an external counterparty;

· Sale of sets of goods - sets are created both at the time of sale or in advance;

· Return of goods from buyers - 2 return modes are used, return on the day of sale before the closing of the cash register shift and return not on the day of sale, after the closing of the shift;

· Return of goods to the supplier;

· Inventory - can be filled from the data collection terminal, barcode scanner, or manually;

Receipt of funds from buyers;

· Transfer of funds between cash desks;

· Closing a cash register shift - generating a consolidated report on the cash register (FR) taking into account the returned goods to the shift.

Payment acceptance supported:

in cash

bank cards,

gift certificates;

Operations for the movement of goods


In "1C: Retail 8", operations for the movement of goods can be executed in 2 stages, shipment of goods and receipt. Such a movement is called an order accounting scheme, it allows you to control the amount of goods sent, received and the division of responsibility in case of discrepancies. Movement according to the order scheme is carried out using 2 additional documents "Incoming order for goods", "Outgoing order for goods". Also, according to orders, you can register the receipt of goods from the supplier and the sale of goods.

Goods may enter a store from a central office, from another store, or from an external supplier. A mechanism for analyzing the needs of the trading floor has been implemented, taking into account previous sales and the formation of movements from the warehouses of the store.

Each trading floor (warehouse) of the store belongs to one organization, the taxation system (General, STS, UTII) and the cash desks that serve the trading floor are indicated for it.

Chapter 2. Analytical part

2.1 Description of information and technological support of IS

Chapter 3. Design part. Software module development

3.1 Economic essence of the projected economic task

3.2 IC software

3.3 Hardware

Chapter 4. Economic efficiency of EIS

4.1 Rationale for utility

4.2 Evaluation of the economic efficiency of the applied IS and price calculation

Conclusion

List of sources used

Introduction

Kazakhstan stands today on the verge of a new stage of socio-economic modernization and political democratization.

The foundation of a prosperous and dynamically developing society can only be a modern, competitive and open market economy, not limited to the raw material sector. This is an economy based on respect and protection of the institution of private property and contractual relations, initiative and enterprise of all members of society.

The Law of the Republic of Kazakhstan dated April 12, 2005 "On regulation of trading activity" was adopted. In the current law, paragraph 2 deals with the procedure for the implementation of retail trade.

Retail trade is the most important branch of economic activity. The main indicator of the work of trade enterprises is retail turnover. Retail trade is the sale of goods directly to the public for personal consumption.

The operation of a modern self-service store or supermarket is impossible without a well-functioning and efficient retail automation system. This is due, at a minimum, to the presence of a bar coding system, which leads to the need to use computerized trade equipment (POS terminals, fiscal registrars, barcode printers (labels), barcode scanners, data collection terminals, etc.), which should be integrated into the retail automation system.

In retail trade, a huge amount of various resources are connected into a single system: people, money, goods, retail space, specialized technological equipment, software. It is during the sale of goods that a huge flow of information is processed. Here, events unfold at lightning speed, requiring an almost instantaneous reaction.

Realization is the main volumetric indicator of the enterprise's activity. The implementation process is a set of business operations related to the marketing and sale of products.

The use of computer technology in the field of sale of goods, allows you to refuse to maintain warehouse accounting cards, keep records of the shipment of goods, operational control over the implementation of supply contracts, profits.

The main goal of the current stage of economic transformations carried out in trade is the creation of favorable conditions for the effective operation of retail trade enterprises.

Achieving this goal, on the one hand, involves improving the legislative, financial and tax environment in which trading enterprises operate, and on the other hand, it requires a radical improvement in the work of the enterprises themselves in a market environment.

The maximum use of market and financial mechanisms, in which the independence of enterprises in the implementation of the trade and production process in accordance with the demand of consumers is the greatest, is typical, first of all, for industries whose enterprises satisfy the needs of the population in goods and services, namely for trade.

The activity of trading enterprises has a number of characteristic features:

the range of goods largely depends on the nature of demand and the characteristics of the serviced contingent, its professional, national, age composition, purchasing power, working and living conditions;

enterprises organizationally and trade-technologically are quite autonomous and independent in the process of selling goods, and each has its own income and expenses that can be taken into account and compared;

enterprises are as close as possible to consumers and are relatively small in size, which allows them to quickly respond to changes in the market situation;

the demand for goods and services of trade enterprises, taking into account the profile of activity, is subject to significant fluctuations in seasons, days of the week and even hours of the day;

along with the sale of goods, enterprises provide a large amount of additional services in order to attract customers.

To make sound and effective decisions in production activities, in economic management and in politics, a modern specialist must be able to receive, accumulate, store and process data using computers and communications, presenting the result in the form of visual documents.

The use of computer technology in the field of sales of goods dramatically increases the accounting and control of this area of ​​activity.

This became possible due to the fact that the working information is constantly stored in the memory devices of the computer; as a result of automated accounting, it became possible to develop daily the most important indicators that reflect the actual state of the production and commercial activities of the enterprise. According to accounting data, the computer automatically compares the current performance of the enterprise with planned targets for the corresponding period.

If there are deviations in the implementation of the trading process from the specified one in terms of such indicators as the sale of products, the receipt of products, the level of product inventories, the ratio of deliveries under contracts, etc., then the necessary information is transferred to the management of trading facilities for taking appropriate measures.

The operational management of an enterprise can be such if continuous operational control over the object of management is carried out, based on the constant collection, processing, analysis, and transformation of information about it.

It is accounting for the sale of goods that is very important for any enterprise, because. the sale of goods is the main part of the profits of the enterprise.

To date, many enterprises and firms still do not use automated accounting in their activities, which significantly increases the amount of time spent on filling out various accounting documents, which significantly complicates the work of accounting.

The purpose of the course work is to improve the current information system based on new information technologies and telecommunications, the creation of a software product that ensures the sale of goods, which also involves its accounting. This software product must be compatible with any version of Windows, have a user-friendly interface and be easy to use.

In connection with the goal in the work it is necessary to consider the following tasks:

To study the current system as an object of automation and introduction of new information technologies;

Consider the current system for processing information on the sale of goods and identify its shortcomings, as well as ways to eliminate them;

Give a description of the software used;

Develop ways to improve the software product Luke. Supermarket, in particular for the sale of goods;

Justify the choice of software, technical and information support for the designed system;

Calculate the economic efficiency of the design solutions proposed in the work.

The implementation of the tasks set in the work will improve the functions of the current system, improve the quality of the sale of goods to the population.

Articles, orders, decrees of the President, monographs on the use of modern telecommunications and new computer technologies were used in the work.

The relevance of the course work lies in the fact that in the age of new technologies, automation and computerization are the main components of the effective functioning of a trading enterprise and increasing labor productivity.

Chapter 1. Theoretical part. Study of the current data processing system

1.1 Characteristics of the automation object

The process of forming a market infrastructure, carried out during the years of reforms in Kazakhstan, was especially active in the consumer market and was characterized by a high level of competition and business activity. The modern consumer market of the republic is characterized by relatively high saturation and a wide range of goods. The dynamics of the sale of goods and services is gradually becoming more stable.

At present, the volume of retail trade turnover is formed almost entirely by the non-state sector (trading enterprises of non-state forms of ownership, supermarkets). In 2001, its turnover reached 719.2 billion tenge (99.5%), while in 1991 it was only 35.3%. value volumes increased due to the high level of inflation in these years. In subsequent years, the state of the consumer market of the republic is characterized by a fairly high and stable supply of goods, which to a certain extent allows maintaining the trend of growth in real volumes of retail trade. Recently, along with trade in the markets, trade in shops (supermarkets) has also been developing, the population of the republic is increasingly turning to shops (supermarkets) for purchases of goods, which leads to the stabilization of their sale by trading organizations, and, accordingly, a higher growth compared to the sale goods in the markets (Figure 1).